The hotel is in an old convent, very near the center of Puebla. Valet parking, internet and breakfast are all at an additional cost and the rooms would profit from an update :-) Staff was helpful and trustworthy (left bag with laptop with them till the room was ready). What really makes the hotel stand out is the breakfast, with... More

its an old hacienda, that take's you to the 17th century, its an historical building, located 2 blocks from down town, nice city to walk and have good food. More

Stayed here booking online through a well known travel website and found a great discount that brought it within our budget. Was slightly worried that price may not be honored on arrival, but it was. We had a very pleasant room, though not the best the hotel had to offer and use of the in-room coffee pot etc, added further... More

Location is great since one can easily walk all over the old part of the city. However, service was very poor. Requests were ignored and the personnel were not always helpful. This is a shame since, otherwise, we would stay there again. More

The staff was not very professional for this kind of hotel. The made me wait for a long time before giving me the key for my room. After waiting for so long they gave me a room that it was already occupied by someone else. The hotel offers wireless internet for a daily fee instead of offering for free as... More

For a great old hotel it needs serious updating. Fine for an overnighter but do not expect modern amenities. Great location, too. More

We stayed here for a wedding. The hotel is built around two open air courtyards. Most of the rooms open into the courtyards. We had a wonderful time at the wedding, and our room was adorable and decorated with nice little local touches. Also, the buffet breakfast in the courtyard is excellent and very reasonably priced. The thing about this... More

I wanted to visit the Camino Real with my husband after attending a conference there two years ago (when I stayed at the wonderful NH Puebla). The hotel is stunning, and in a great location, but the rooms are surprisingly small, and the service was horrible from start to finish. We booked a three-night stay through Orbitz, and requested a... More

This is a place where you have to know what you are getting. It is a former convent. The place is just beautiful if you are into this kind of thing. Even the bed headboards were interesting. The location is close enough to the Zocolo to make it a short walk. It is far enough away that you don't get... More