This was our 2nd trip to the Grand Mayan Los Cabos. It was absolutely lovely. The staff was great, maid service very meticulous, room spacious & comfortable, great ocean view, very nice balcony from which to enjoy coffee every morning. We were always able to find a good lounge chair next to the pool with view of the ocean. I... More

Upon entrance into this hotel is a giant statue of Mayan, the lobby was welcoming along with staff. The rooms were spacious. There was a pool for the young people(kids) a pool for adults which included a swim up to bar, infinity pool, cabana on the beach, horse back riding, pool side restaurant and other restaurants close to the pool.... More

Not as advertised. Showers are not hot. "Hot" tub is not hot. Large cockroach in bathroom. Worst of all is their enforcement of trying to make all of their "guests" wear plastic wristbands at all times. You are not allowed to proceed to your room without it. They also do not allow you to bring ANY guest or friend from... More

I booked a 2 bdrm at the Grand Mayan for Christmas 2012. I was very pleased with the check- in procedure. We arrived early (before noon) and although check-in is later in the day (I think 4pm), they were able to get us into our room right away. We had to spend 10 minutes with the "Activities Co-odinator" who of... More

hilario was very very helpful and was the most pleasent and acommodatin person that we have met at the hotel, he always has a very good smile and figure it out how to help in everything, thank you so much for everything.

Just came back from Los Cabos with my family. There were 5 of us staying in 1 bedroom. The condo is very spacious; we easily fit 5 of us and could have 2 more. The cooling pool on the balcony is a nice addition but very cold with circulating water. Maid service took care of the rooms twice a day:... More

This resort is quite beautiful, it's very quiet there. It's a large resort with excellent exercise and spa services. They also offer yoga. It's on the beach the yoga. The food is great, very clean facility, great service. Excellent if you're looking for relaxation. Room service twice daily. The only thing I noticed and didn't like is they try to... More

We just returned from a week at the beginning of October. The size of the resort is much smaller than those in Nuevo Vallarta or Riviera Maya but the quality is just as good. All the rooms have an ocean view which is nice. There are only two restaurants on the grounds, both excellent. A ride to San Jose del... More

When you arrive in Cabo you must clear Mexican customs. After that you run the gauntlet of time share representatives. This was our sixth trip to Cabo and we had never seen The Mayan, so we said " yes" (big mistake). The next day we were picked up at our hotel (7:30 am) and, driven back to San Jose del... More