I can't say enough of this place. It has been one of the nicest place I have stayed in. It has only been my second time doing all inclusice and I can't complain. You get great service for the price you pay. If you want all the extra luxury book at their sister hotel next door. You are going to... more

We chose the Riu Santa Fe for our HONEYMOON!!!! We searched out many hotels and decided on the RiU because of location and the fact that it was a newer hotel, which was important to me. I love hotels and I expect a lot. I read all the reviews and knew going in that some people just didn't get it.... more

My wife and I stayed at the Rui Santa Fe from Sept. 12 to 19th. We had a wonderfull stay at this luxury resort and don't understand what anybody could find to complain about. The fact the hotel was only about half full probably helped. We used the Riu as a base for our scuba diving activities. We found out... more

We just returned from 7 nights at the RIU Santa Fe. We upgraded to a suite about a week before we left. We stayed in bldg. 7 with an ocean view. Our room was beautiful and always clean. Anything we needed was delivered very promptly, from extra pillows to more washclothes. We had no trouble getting reservations to all 4... more

We just got home Saturday....and received a phone call from our bank (US Bank)Tuesday, asking if we were still in Mexico. Someone had charged $700.00 with our Credit Card number since we've been home. We only used our card three times, twice to schedule excursions with Apple Vacations at the Hotel and once at The Hacienda Store at the Mall... more

All inclusive definately means ALL YOU CAN DRINK. and eat .Sometimes people dont know they have had enough to drink and there seems to be no rules.....Great if you are young and are there with purpose to party.I would not recommend to families or people on honeymoons or wanting to get away from it all. It is not that quiet... more

We were not expecting much since the price we paid for airfare and the hotel was very cheap. We were very pleasantly surprised. The hotel was very nice. The rooms were clean, the bathroom in the room was nice, the pools were amazing and the grounds of the hotel were kept up meticulously. The staff was also very friendly. We... more

Just returned from 4 days/3 nights at the Riu. We have been to Mexico many times before and wanted just a quick getaway. We were quite pleased with the rooms and the views from Building 7. The food was better than we expected, similar to what you'd get on a cruise buffet. We ate once in the Italian restaurant but... more

I have to consider myself an avid traveler and it was my first time staying at RIU. the price was great since we travelled the low season. the check in went perfect. lasted only minutes, everything was ready and we were served specialty drink while getting processed. the front desk was corteous and very helpful on many occassions. the room... more