We got the all-inclusive package. On our last night, they refused service because they were afraid we would take food on the plane. After complaining, they allowed us to order. Very rude people. I am an owner there, and would not recommend buying from resort.com. They have lied to me about prices and services. Will never go back to Cabo.... more

For the benefit of getting all the ugly over first, I will begin there. The ugly- Hotel is under major construction. The whale slide and lower pool are closed, leaving the upper pool (which was cold). The restaurant/bar pool - small and loud, and the kids pool, which was ok. We had a 3 br suite for our large group... more

We got upgrade to a 2-bedroom suite that had a washer/dryer (very useful!!!) and a hot tub (we didn't use it). Our view was of Land's End and the ocean. Really fantastic. The staff was very responsive to repairs we requested (tub faucet leaked). The room was cleaned very well. I usually clean any hotel room I go into when... more

My wife and I went to Cabo for our Honeymoon. To start all this off I want to make sure that all the "1st" time Mexico visitors know to exit the airport as quickly as possible before "the sharks" (time share sellers) try recruiting you. GO STRAIGHT TO THE OUTDOOR PICK UP AREA DO NOT STOP. Now that we're outside... more

We have a one week timeshare in Cabo and look for a reasonably priced second week each year. Villa Del Palmar offered a "VIP Vacation Package" with a Junior Suite for a week (7 days, 6 nights). We agree on a price and book the week. We arrive at the hotel, check in and go directly to our room. We've... more

My boyfriend and I stayed from June 4th - June 9th and had a great time. Watch out for the timeshare marketers. They get you right off the plane!!!!!! Hotel: The check in process was a little bit of a wait. Once we got to our room we realized that the water pressure was a little weak and stayed that... more

We arrived in Cabo on the 11th of June and checked in. We were a little surprised that the spa and gym at the Palmar was closed and that we need to jump on a trolley and go to the Arco hotel (sister hotel) to use the Gym. That was fine, they trolley came every few minutes. We headed to... more

Just got back from here. Kids coming out of the woodwork like lemmings to the sea. To top it all off they have closed the activity pool for 2-4 months for remodeling. In fact the whole resort is being remodeled. I don't think they put that in the future resort info when booking. Room was good and yes you can... more

I desided to check out tripadvisor before our trip and everything people said was true. First dealing with the time share people was horrid. The desk help was the same, they wanted $95 a night to up grade our room from a one bedroom to a two. We had only paid $560 for the intire week through the intreval international... more