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All 71 Tulum hotels »

Parayso Hotel and Spa

2.5 of 5
Km 8.0 Carretera Boca Pila, Tulum 96400, Mexico
Hotel amenities
Ranked #56 of 71 hotels in Tulum
3.0 of 5 stars 111 Reviews
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111 reviews from our community

    Trip type
Traveller rating
    30
    32
    17
    10
    22
Date Rating
carlotortora
Addis Ababa, Ethiopia
Senior Contributor
23 reviews
17 helpful votes
1 of 5 stars Reviewed 8 February 2012 NEW

Tulum is wonderful. This hotel is perfectly located on the beach. Unfortunately it seems to be a half hearted, inexperienced attempt at creating a hotel. Firstly there is no service, no bar, no restaurant, no minibar, no fridge, no breakfast, virtually no staff, the internet never worked (guests had to go and squat at neighbouring hotels to get internet). The... More

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Kat2012_12
Ottawa, Canada
Reviewer
5 reviews
4 of 5 stars Reviewed 4 February 2012

There are two things that make this place special: location and people. Smack right in the middle of the Tulum beach with all rooms having either direct access to the beach from patio doors or balcony overlooking the beech, the location cannot be better. The staff working there are pleasant and smily, although almost none of them speak any English... More

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NogaMen
Tel Aviv, Israel
2 reviews
1 helpful vote
5 of 5 stars Reviewed 30 December 2011

The best value for money in Tulum. Not an expensive rooms in a great location. The family who runs this place are very nice and helpful. The rooms are basics rooms with a great large bed (without aircondition and TV) on beach. The electricity is 24 hours. More

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productionTulum
merida
Reviewer
3 reviews
5 of 5 stars Reviewed 7 November 2011

I am a producer and we did a photo shoot in the hotel : on the beach and around the swimming pool. People are so sweet there. Simple rooms, but perfect. Incredible spot. The owner is a very sweet person. I recommand this hotel. More

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ParaYsoTulum, Guest Relations Manager at Parayso Hotel and Spa, responded to this review
12 November 2011

Hello, Thank you very much for your review. It was a pleasure to have you with us and knowing that you had a great time at ParaYso Hotel. Hope to see you soon! ParaYso Staff More

cmonroe50
Huntington Beach, California
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 9 September 2011
1
person found this review helpful

We prepaid for this hotel, big mistake. We arrived and found no one but a grounds keeper who showed us to rooms. I had specifically asked ahead of time if they had AC in the rooms. Even called the expedia number and had them check. None of the rooms have AC so if you like it hot, this is your... More

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ParaYsoTulum, Guest Relations Manager at Parayso Hotel and Spa, responded to this review
12 November 2011

Dear Guest, You booked through a third party under their policy so in this case the hotel collects no money from you at all. Yet we contacted expedia regarding your reservation and they informed us that your money was refunded, please let us know if there is anything that we can help with. As mentioned on our website the hotel... More

ermessLVTX
Laguna Vista, TX
1 review
1 helpful vote
5 of 5 stars Reviewed 13 August 2011
1
person found this review helpful

Best kept secret in Tulum! This family run Hotel is just what we were looking for and more... We have traveled the Yucatan extensively the past 20 years and this by far is the most beautiful beach we have found. The accomodations were perfect and relaxing. The staff was attentive and friendly. Thanks Monica and Graham for a wonderful week!!! More

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Monica Galan, Guest Relations Manager at Parayso Hotel and Spa, responded to this review
18 October 2011

Thank you very much for staying with us and for your review, it was a pleasure to have you at ParaYso, we look forward to see you soon! Thank you for recommending us!!! More

DAVE9823
Portland, Oregon
2 reviews
1 helpful vote
5 of 5 stars Reviewed 5 August 2011

We’ve returned from our second visit to Tulum and the Parayso. Once again, the staff did an outstanding job of accommodating our needs. Carlos was aware of the medical issue our friend was experiencing and when we arrived, had already contacted a local Doctor about his availability and offered to call him for us if the need should arise. Though... More

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Monica Galan, Guest Relations Manager at Parayso Hotel and Spa, responded to this review
18 October 2011

It is always a pleasure to have you with us, we enjoy to have you as our guests. Thank you for your review and sharing your experience. We look forward to your visit. See you next year. ParaYso Staff More

nicksixstrings
Lakeville, Minnesota
1 review
4 of 5 stars Reviewed 28 July 2011

We were just looking for a place to stay for one night after retuning from Punta Allen. I had done some searching online prior to the trip and had this hotel in mind. Since phone service is pretty bad in Punta Allen, we just drove right to the hotel. It was high season, but we were still able to negotiate... More

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Monica Galan, Guest Relations Manager at Parayso Hotel and Spa, responded to this review
18 October 2011

Thank you to our guests for their reviews, we are happy to know that you have a great time at our place, that is our major satisfaction. We will keep improving to give you the best service. You are welcome any time Thank you again. ParaYso Hotel Staff More

Cedros89889898989
St. Albert, Canada
2 reviews
1 helpful vote
3 of 5 stars Reviewed 8 May 2011
1
person found this review helpful

cab driver told us ut would be 600 pesos but they asked for 720 not their fault. stayed in room 9 with beautiful view and the sound of waves lapping the sand. now the bad. no real amenities or restaurant. water in showers is salty and leaves your skin sticky. pool water is cloudy and in need of a change.... More

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Monica Galan, Guest Relations Manager at Parayso Hotel and Spa, responded to this review
18 October 2011

Dear guest; We do our best to make our guests a very relaxed laid back experience, we are sorry to know you couldn't enjoy your stay. ParaYso is working hard to improve every day. Thank you for your review. ParaYso Hotel Staff More

godfathergandhi
New York City, New York
2 reviews
1 helpful vote
5 of 5 stars Reviewed 6 April 2011
1
person found this review helpful

This was the least expensive place we found on the southern beach of Tulum - the most beautiful part - and had really basic, beautiful rooms with the sea breeze floating in, all with a gorgeous view of the wonderful beach. Extremely friendly and helpful owners. We walked around to other hotels, and they were WAY overpriced. This put you... More

Was this review helpful? Yes
Monica Galan, Guest Relations Manager at Parayso Hotel and Spa, responded to this review
18 October 2011

Thank you for your review. We appreciate you took the time to share your experience and makes us happy to know you did enjoy your ocean front room and the wonderful breeze. Thank you again. ParaYso Hotel Staff More

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Parayso Hotel and Spa Also Known As

  • Parayso Hotel Tulum
  • Parayso Resort Tulum
Address: Km 8.0 Carretera Boca Pila, Tulum 96400, Mexico

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