I have been to Zahra twice. In 2010 I stayed in the Chan cabana, in January of 2012 I stayed in the Tunich cabana. I was seeking out something rustic and affordable both times and the thatched roofs and wooden doors succeed at rustic, but there is simply no excuse for disgusting when it comes to accommodations, no matter what... More

Excited to arrive in Tulum, our experience of Zarah could have been enough to make us catch the first flight home. Ignored on arrival when we tried to check in - we were given an "talk to the hand" signal by the vacant girl behind the desk who was far too busy chatting to her boyfriend. Such an effort was... More

My boyfriend and I paid 35 pesos for a cabana. The rooms were very basic but we didn't come to Tulum to sit in our room anyways. Cute bar with very cheap drinks, nice beaches in the area. Staff was extremely friendly. Would return. More

We stayed two nights in the zarah and had different opinions about this "Hotel". Having One of the rooms direct to the beach is nice and of cause you get blinded by this fact. Everything else is just basic and either on low standard or old and worn out! In addition to that, nearly no service available (no towels for... More

Error number one, we didn't read the reviews before going there. We booked for two nights, they told us it was an ecological place, but they confused ecological with careless. We had cabana #12, just infront the beach with a partial view of the sea it was a family cabana. Every thing was ok until we used the bathroom, when... More

We were are group of 10 people...we rent three cabanas...all agree that they wont come back to Zarah...website show it like a beauty and it could be but they need to improve the conditions of each cabana...the place was so hot that we could not sleep at all...it was like an oven. the nets to protect you against the mosquitoes... More

This is my second time I have stayed here, and both times have been wonderful:) I stayed in a cabana for 35.00 per night,steps away from the ocean,whats there to complain about????????It definitely has a true bohemian feel to it which is nice:)The solar energy,windmills etc...When I first arrived I had to ask more than once to get a towel..All... More

I had a laugh reading all the other reviews (after we stayed there) as it confirms that our experience was not an isolated one. We stayed the first night in a room for $75 which he said was discounted from $95. Ceiling fan was great, the shower was fine, although the room was very very basic and yes - the... More

Zahra took our credit card payment in advance and when we saw what the place was they refused to refund it. We even offered to pay for one night and chalk it up to experience. We got a room next door and then they rented the room to someone else! They ripped off two people for the same room for... More