Since writting my review last week,"Apathetic Staff", which I also sent to the management of Copal, I was contacted by a very nice and responsive customer service manager named Maria . I was very impressed by her interest and openess to my feedback, concerns and criticisms. Maria immediately called the owner and made on the spot changes to rectify the... more

Stayed at Cocos Cabanas for the last 2 days of our week long Yucatan trip. I chose this hotel because it was on the beach and I had read wonderful reviews here. Unfortunately, the experience was different for us. The reasons my husband and I did not like it are: Location - it is a 15 minute drive away from... more

This was our first destination off the plane. I had imagined how lovely it would be BUT IT WAS MUCH MORE! We were greeted by Silvia and Helmut with such warmth and hospitality as we made our way down the path in the early evening. The restaurant & bar are so comfortable outside and Helmut is a great chef. The... more

My wife and I stayed in this quiet little gem for five nights in December. It is far from the Americanized Cancun and Playa del Carmen. The comfortable canbanas run around 60-70$ per night and include breakfast. It is not directly on the beach, but it is only a 1-minute walk away from some fabulous, mostly unspoiled Carribean beach. It... more

First, Coco's Cabanas is NOT in Tulum, where Trip Advisor groups it. But who cares? We liked the isolation at Punta Bete, which is just north of Playa del Carmen. The cabanas are perfect. Each is a different color and all are round, with palapa roofs. The round theme extends to the shower, open save for a slanted half-wall. This... more

Cocos is a real gem, an antidote to the Disney-fied $250-per-night monoliths that litter this part of the Yucatan peninsula. For a start, it has $60 per night cabañas 100 yards from an untouched part of the Carribean coast, located some 9km north of Playa del Carmen. This is no transport hub, and whilst a car would be handy, my... more

One word-Perfect. You never want to leave. When you think of a place you miss like you would about a person you miss there is something special going on there. Since we came across this tiny slice of paradise years ago our marriage gets an annual dose of that romance you experience in the first few months of a relationship.... more