On the advice of some friends who had been visiting Tulum and staying at Copal for the past few years, we booked a room at Cabanas Copal for 3/10-3/14; 2 nights in the casita and 2 nights in an ocean view cabana. Just prior to our trip, we received and email from the reservations manager indicating the resort had been... More

Copal was sold 2 days after we got there.From then on there was no room cleaning clean towels ,toliet paper, or water .Water was on and off the entire stay we were there for a week.we paid too much money to go some where else.Eco tulum should have never accepted reservations knowing they were selling.;Bad Business We will never stay... More

Kudos to the maid(s?) who did an excellent job. Apart from that, -> the food is getting worster (worst than worst, I actually don't have a qualitative to characterized how bad the food is. Eat at Papaya next door, same/cheaper price, better food, you can wait for your order on the beach mattresses), -> half of the staff shouldn't work... More

My girlfriend and I stayed in Copal for one night out of our 10 day tour of the Yucatan. We arrived in Tulum without a reservation and found Copal to be within our price range, plus we wanted to try out some cabanas. In total was stayed in 3 different cabana sites in Tulum; Copal was the roughest, but also... More

We stayed in a sea view king cabana which was indeed large and had a sea view, but this is not the best place to stay in Tulum. The cabanas look pretty tired and felt over-priced. The restaurant was very over-priced with average food and terrible service. The best thing about Copal is its location within a cluster of restaurants... More

Copal offers an online special for last minute bookings. We have stayed here 3 times booking 24 hours in advance to get 60% off for 3 night stays. Each time we have also extended our stay at reception the day before check out and have payed the same last minute rate. In high season this comes to $42 USD /... More

Beautiful point of view over the sea and beach. Cabanas are dirty, because the tached roof was falling down on the bed. We stayed in two cabanas (22 and 27), both had sewer air. No extra service, high prices. The owner is only interested in your money. More

For starters, almost all of the hotels in the Tulum hotel zone are somewhat rustic because of the development limitations (e.g. water limitations, electricity limitations, etc.) That said, here's the deal with Cabanas Copal: 1. The cabanas are huts. They have thatched roofs and walls made of narrow tree trunks. While some of the walls also have wire mesh reinforcement,... More

I have been traveling to Tulum for 10 years now. Unfortunately, during that time the prices have gone WAY up and the charm down. My first stay at Cabanas Copal, 7 years ago, was filled with charm, kind staff, good food, music and a general sense of good vibes all around. Over the years the place has seriously declined. The... More