My husband and I traveled to the Grand Sunset Princess last June for our honeymoon and stayed for one week. It's taken a while to get around to writing a review. Our trip, from beginning to end, had everything we could ever want whenever we wanted it. Anyone who has anything to complain about is crazy. The hotel is massive,... more

This was one of the best trips that we have taken. Our kids loved all the entertainment that was offered they still talk about it. Excellent food, awesome pools. All together we would go back in a heartbeat more

This was my second to Playa del Carmen resort scene and just as expected turned out to be a very relaxing enjoyable and impeccable vacation. Grand Sunset Princess resort is a newly built sprawling (really!) complex with extremely courteous staff and lush and well-kept grounds. My main purpose was to get rest and escape home hassle and stress so resort's... more

I read a host of reviews before visiting this hotel, which ranged from bad to great so I was a little concerned about what we were getting into. I went with a group of friends, which consisted of couples (45 yrs to 55 yrs old) and couples with teens (13 yrs-16yrs). I will agree that the reviews that employees were... more

We stayed at the Princess for our honeymoon. The stay was very fun and relaxing...made for wonderful memories. It's worth mentioning that we kept our expectations in check since the price was so reasonable. CHECK-IN: Fast and easy. ROOM: Stayed in a Lagoon suite and absolutely loved it! Beautiful and spacious. The jacuzzi tub was perfect and the outdoor shower... more

The hotel was very nice, it had a whirlpool tub which was great. They placed us right beside the elevator which helped our handicapped friend. The room temperature was nice and the view was very nice it looked out over the pool. The entertainment in the hotel was very enjoyable and we are going back in 2010. more

I visited the Sunset Princess hotel from September 23-28. We traveled with a group of 10 friends for a birthday trip. We all booked Platinum Suites at the Sunset Princess however, when we arrived it was closed down and we were put in the Sunset Riviera. This was a little disappointing as we all requested beach/ocean view and if you... more

After reading some mixed reviews, my husband and I were crossing our fingers hoping we would enjoy our stay... we were PLEASANTLY SURPRISED. Upon arrival, our bags were taken and we were shown to the reception desk, we were checked in straight away and received a full glass of champagne! We had chosen the platinum suites and are SO glad... more

When we arrived at the hotel we were amazed at the size of this resort!Check in was smooth but as we had arrived at 11 am we had quite a wait in the lobby.Staff suggested we go for lunch at the buffet and found it was at the opposite end of the resort close to the beach,no offer of trolly... more