We traveled from the midwest to this hotel on Superbowl Sunday and left the following Thursday. First off, the review of this hotel's grounds being impecable are absolutely true! We've been traveling to all inclusives for about 15 years. This place would rate near the top. Not at the top, but near it. It's very similar to Palladium in the... More

just came back after a 5 day stay here - just outstanding - grounds were beautiful, pools sparkling, food was great - lot's of variety at buffets - make sure to do request cooking show teppanyaki at the asian - also dined at the mexican ala carte -both really good as well - we had a regular junior suite -... More

Hubs and I went here for a long weekend over Easter. It was his first time out of the country and first time at an all-inclusive resort. We really enjoyed ourselves. The beach and grounds are beautifully well kept. There isn't much night life. I didn't like the dinner reservation options. The choices were like 5:00 pm or 9:00 pm,... More

Where to start, My wife and I just returned February 8 2012 from a 10 day stay at the Grand Princess Rivierea, we booked through westJet Vacations and our excursions through Best Day at the resort. Like you've read this is a big resort, the staff is always doing some kind of cleaning and maintence to the place, They do... More

My boyfriend and I just got back from our 9 day vacation. We had read reviews before we went, but decided to go here. The walking is a bit much, and we're young and in shape. So I would say that's the biggest downfall. The property itself was very nice. Everyone was SO nice and loved serving us. I would... More

We took our family on holiday in dec 2011.We stayed for 10days which was great. We have three kids 19,17 and 14. This is our 4th family trip to maya riviera area. We enjoyed our stay but were not crazy over this hotel. Food is good same at most resorts. Long walk from lobby to beach. Our kids did not... More

We stayed here January 21-28. This was our first trip to Mexico. And we really enjoyed our vacation. The hotel is great, beautiful grounds, etc. Food: 4 out 5. A-la carte restaurants were my least favorite, Spanish- OK, Italian- horrible, Mexican- OK. The only complaint I have is that internet service they provide in the room was Horrible. We payed... More

We were there from jan 26th to feb 2nd. First off the check in was painless we were welcomed with a glass of champagne,we were a bit early not a problem we went to the lobby bar and had a few more...lol. We stayed in the platinum section and thoroughly enjoyed it. On our first night we booked all of... More

My husband and I just got back from our 1 week stay at the riviera/sunset resort. We chose this resort as it was our honeymoon and we liked the idea of the adults only section (yucatan suites). The resort is beautiful, cleaner than anything I've ever seen (I walked around in bare feet most of the time!) and the staff... More