We were very pleased with this hotel after paying a very cheap rate and holding out little hope based on star rating. We found rooms to be small but perfectly formed, with beautiful decoration and great amenities (although no bath in room 8). The staff were friendly and grounds very pretty. We both felt that this property was very worthy...
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me and my husband went on our honeymoon and were super excited. we got to the hotel and it was nice. we didnt need much just each other. but the beds were extremely hard which kind of sucked. but other than that for the next couple of days it was perfect. until last night. im in the bathroom and what...
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Dear Guest,
AGAIN, we will answer your coment.
We did explain you, that at Nina Hotel all rooms booked at this time, what means that more than 40 guests at the hotel.
We also tell you that on our video tapes, the front desk staff does not leave his working area.
We do hope that you re consider your coments...
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The hotel did not honor my website price, jerked me around on the meal plan, and the bed are extremly hard. Stayed two nights and left. found another place.
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Dear guest,
Thank you for your coments,
We are very sorry about your details with our nina hotel.
We do noy understand the problem with the meal plan.
We offer all our guest, up grade to the next meal plan as bed and breakfast, all inclusive or premium package.
All the beds are mostly new, we do not have any...
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This is a fair hotel for the price, if you pay 50-60$ a night. Don't pay more.
But at this price, I think it is fair. The location is great, 2min walk from the heart of the 5th avenue and all the bars, restaurants, shops and ferry to Cozumel. It is clean overall and the beds are okay. The first...
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Dear guest,
Thank you for your coments,
We hope to see you back soon at one of our tukan hotels.
Sincerely,
Manager
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We stayed at the Nina for a total of three nights. We were flying standby for our vacation, so we came down a night early before our AI stay and then we stayed in Playa two more nights after the AI waiting for flight loads to open up. Better than waiting around in an airport, for sure!
We took ADO...
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Dear Guest,
Thank you very much for your coments,
We hope to see you back soon at Tukan Hotels
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Believe me, you'll regret it. Nina and its associate Tukan should rename themselves "Hotel Greed." So don't get dragged in simply because it's budget! In Nina's case along with others, they have a confusing, corrupted agreement with Priceline to charge you even though you cancel your reservations and even though Priceline assures its customers of a "don't stay, don't pay"...
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Convenient location. Very clean. Would definitely stay again.
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Thank you very much for your comments, we really appreciatte, your experience with us, is so helpful to improve our facilities and service.
We really hope that you are coming back again,
Best Regards,
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Clean, kind people, good position and quite. Just avoid the room by the reception.
on the site we booked there was a price but when we got there the price was higher.
So better check directly with the hotel.
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I booked the Nina Hotel on Expedia.com knowing that the hotel offered very little in amenities, but my friend and I wanted to stay in a charming little hotel near 5th Avenue. Playa is very walkable and there really isn't a need to be right on 5th Avenue. Upon checking in, we were told that the hotel (which is owned...
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I've been to Playa del Carmen to dive several times and tried the package that was offered by Expedia with an airfare/hotel combo. I have to say that I wasn't very happy staying at Nina hotel.
For the same price you can stay much more centrally located, closer to the beach action on 5th avenue. So in order to get...
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