overview:

My husband and I came to the RM for our 10 year anniversary and upon arrival knew we had booked at the right place. It was absolutely gorgeous! We were triple upgraded to an Oceanview suite due to low occupancy (about 40%). This place was heaven on earth. The Room:

Our room was stunning (509), with views of the ocean and... more

Had read great things about this place on this site and was very excited about it! it turned out it was all true. Service is amazing...everyone knows your name! Accomodations are luxurious and pristine! food was excellent and atmosphere was perfect! We did the wine and tequila tasting which was very nice....spent a few days down at the ocean pool... more

Rosewood Mayakoba deserves its number one rating in Mexico and maybe should be moved up the list on the Global best resorts list by Travel and Leisure. We made our reservations on a referral of a friend and long before the article came out. From the pick up to the drop off at the airport the service was impeccable. The... more

We arrived in Mayakoba in the morning and from the second we stepped into Rosewood we knew that this hotel was unlike any other..First off we were triple upgraded due to the low occupancy..the beachside lagoon was enormous..3 separate rooms a plunge pool and a bathroom the size of most hotel rooms..the staff is OUT OF THIS WORLD..all the employees... more

This was our second stay - first one was last year. The hotel has noticeably improved since last year. Service has been markedly better with a better attention to detail. The hotel is on its way to becoming a true world class resort. Not that one needs to wait to have an amazing experience. The peaceful surrounding (in general but... more

We went for 6 days on July, for our Anniversary. We booked the tranfer from the hotel (I must say that this is good only when you are arriving because that guarantice that they will be waiting for you for check inn with frozen mojitos...when leaving take a regular taxi that is 30% the value of the hotel transfer and... more

The Rosewood Mayakoba Resort in Playa del Carmen, Mexico, was the destination for our annual family excursion this year. What a fabulous trip! There aren't enough gushy adjectives to describe the hotel, its restaurants, the beach, and the service. A hotel representative and cars and drivers were on hand in Cancun to meet us at the lovely international airport--a shiny,... more

Although very different from the three Rosewood Caribbean resorts we have enjoyed (Caneel, Jumby, and Little Dix) Rosewood Mayakoba Riviera May, Mexico did not disappoint us. From our arrival to our departure our five day stay was excellent. The small things like the boat ride to our suit, the yummy treats and cool scented towels pool side added to our... more

Every member of the staff went out of their way at all times to be helpful, gracious, and friendly. Oftentimes we were greeted by name and always with a smile. It seemed to us that the management and staff were keen to deliver a level of service that was incomparable, anticipating and fulfilling our every wish. Kudos especially to the... more