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BlueBay Grand Esmeralda

4.0 of 5
Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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BlueBay Grand Esmeralda
Ranked #105 of 193 hotels in Playa del Carmen
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4,008 reviews from our community

Traveller rating
    1,328
    1,397
    665
    351
    267
See reviews for
Families
980
 
Couples
1970
 
Solo
39
 
Business
26
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
2 of 5 stars Reviewed 19 May 2013 NEW via mobile

We stayed in bldg 1, near the beach for a week. The ceiling fan and light turned itself on multiple times per night, which is kind of a scary wiring concern and made it tough to sleep. Light bulbs needed replacing, and bathroom floor drain backed up onto the floor when using the shower. Tips didn't seem to make much... More

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Stokesley, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

My husband and I had a wonderful time here in early May 2013. The food at the restaurants were really great- well presented and good quality and such good variety. Service was excellent- especially at the french and oriental restaurant. Buffet was fine but we preferred to book a restaurant. We upgraded to get an ocean view as we're given... More

Was this review helpful? Yes 1
Gravesend, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Firstly the food was amazing, huge amount of choice and restaurants. We had no problems getting bookings in the restaurants that we wanted to eat in. The only time we could not get something decent to eat was when we returned from a day trip at 10pm so all the restaurants were closing. We were very tired though so just... More

Was this review helpful? Yes 1
San Luis Potosi, Mexico
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

We just stayed at Blue Bay Grand Esmeralda in Riviera Maya for a week at beggining of May for our anniversary, our first judgement when at the Lobby and during the check-in was: !Hotel looks and sound to be amazing! nevertheless once we steb by the beach we changed somehow our first idea, beach looks dirty and quite short, in... More

Was this review helpful? Yes 1
oxford
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The BlueBay Grande is a beautiful hotel set in lush gardens. We had a lovely warm welcome that included some info on the hotel and a local drink before checking in. Check-in was quick and simple and we were then taken by buggy to our "block". ROOMS: The rooms are spacious and adequately furnished and well stocked with tea/coffee/sugar etc..... More

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wales
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We stayed at the Blue Bay for a week at the end of April 2013 for our honeymoon, we were a bit nervous about going after reading all the bad reviews. Once we arrived at the Blue Bay we were welcomed with drinks at check in and taken to our room. We were in building 5 on the 4th floor... More

Was this review helpful? Yes 3
Prior Lake, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

My husband and I stayed at Blue Bay Grand Esmeralda for a week at the end of April, 2013. We had a wonderful time and would highly recommend this resort. It was very well kept, staff was always cleaning everything! The rooms were cleaned and the refrigerator stocked every day. Staff was very friendly and polite. The food was awesome!... More

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

This resort was amazing! The room, staff, food and drinks were definitely equal to this resort's star rating. I have absolutely no complaints whatsoever, the only downfall was the weather at the time of our trip, which no one can control. Looking forward to going back in the future!

Was this review helpful? Yes 3
Cornwall, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

I travelled with my wife and and another couple and we went the end of April. The food was delicous, we got to try all the al a carte except the french one. The buffet for the breakfast was great, I had omelettes all week, I had to go and tip the omelette girl at the end of the week.... More

Was this review helpful? Yes 2
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

Great resort, except for the beaches small and kind of rocky.Food was average to good.....could have more sea food and traditional Mexican at the buffet.The Italian a la carte was very disappointing.The drink were pretty good, after I told them not put there sugary liquid in the drink...good selection of international brand.The whole site is spotless always someone cleaning....The staff... More

Was this review helpful? Yes 1
 
 
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Hotel Summarization (Beta)

What travellers say

  • Sports bar(166)
  • Very good(133)
  • Great time(79)
  • Main pool(63)
  • Room service(61)
  • Beach area(42)
  • Steak house(42)
  • Ocean views(40)
  • Really nice(39)
  • Friendly and helpful(39)

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#38 Luxury Hotels in Playa del Carmen
#46 Top resorts Hotels in Playa del Carmen
#55 Romantic Hotels in Playa del Carmen
#59 On the Beach Hotels in Playa del Carmen
#78 Family Hotels in Playa del Carmen
Price range (per night): ₹ 8,058 - 12,473
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Ideally located in an area of 445 acres in a prime position on the beach on the Riviera Maya, BlueBay Grand Esmeralda combines elegant Mayan features with contemporary design and a wide range of service to suit the most discerning traveller. BlueBay Grand Esmeralda provides a relaxed atmosphere for holiday makers. The Hotel features 979 elegant and well-appointed rooms and suites with the option of a sea or garden view. ... more   less 
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Also Known As:
Blue Bay Grand Esmeralda
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen

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BlueBay Grand Esmeralda
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