What a wonderful property. We arrived just a Hurricane Ida was passing over. Service people everywhere on the property saying Buenos Dias. They even swept the puddles away. The food was marvelous and plentiful. More drinks than one could possibly want. Beautiful landscaping with a grove of palm trees on the beach and chaise lounges below. The specialty restaurants were... more

I want to assure anyone out there who subscribes to a gluten-free diet that the professional staff at RIU Palace Riviera Maya will do absolutely everything to accommodate you. My wife and I traveled with our three year old child who has celiac. After informing the reception of our gluten-free needs, the director of public relations personally took us to... more

This place is great!! People are friendly and the food is terrific. From the moment I walked in this place I knew it would be a fun vacation. I had Victor from the sports bar pouring drinks to Sheyla the cocktail waitress serving drinks. I would highly recommend this place. more

I got married last December at this hotel. The staff was incredible and the food was excellent. There was a wide selection of restaurants. They do require reservations, but there were 5 to choose from. We had no problem trying them all during our 7 day stay. My guests thought we chose a special menu for the dinner the night... more

Great service at check-in, and all bars and restaurants. Great food - highly recommend Krystal and the Sea Bass. Japanese and Mexican restaurants also good, would return to these restaurants (only ones we visited). Great beach, lots of palm trees and shade. There were plenty of loungers available at any time of the day at both the pool & beach.... more

This is my 4th stay in a Riu hotel and they continue to deliver excellent facilities and service. The food in all the of the restaurants is great and dont be disappointed if you cant get into one of the al a carte restaurnts because the food in the buffet restaurant is fabulous. In particular we had beef wellington and... more

I'm going to get right to the point. We were very impressed with Riu Palace Maya. Beatiful and clean. These people keep this place pretty much spotless! The rooms are nice and the stocked bar. The resort is beautiful and the beaches are the prettiest I've seen. We went thru a travel agent and everything was pretty well taken care... more

If you are looking for a relaxing vacation, with great service, friendly people and spectacular views, this is it. We stayed just 5 days/4 nights at the end of October 2009, and we couldn't ask for more. We did arrive early at the resort and the room wasn't ready, but no problem.... we had a suits in our carryon, changed... more

Hello - I tend to write long reviews, so if you want the summary skip to the bottom. If the review wasn't helpful, please send me a message as to what I could have done to make it better. I value the reviews from this site, and want to give back appropriately. My wife and I had been trying to... more