Great hotel, great people, great food...need I say more! Beautifel trip to Coba!! really nice more

Great hotel!!! I loved the service, the food is excellent (not only in taste, but because of the different kinds of cuisines you can get) and the place is simply beautiful indeed. We got here by chance really, we had a reservation for the hotel just in front (Portos), which is from the same resort chain, but this is focused... more

The Royal is one of the BEST when it comes to paying attention to detail! The service was outstanding, the rooms well appointed, lacking nothing! We thought the food was wonderful, you cold always find something no metter where you went. Our favorite was Maria Marie's (French/Mexican cuisine). The steak was fabulous, and the waiters turned our meal into surf... more

The most amazing place to stay: It is all inclusive and the food was superb. Absolutely amazing staff from the claeners to the chefs, the waiters, reception staff, security and of course the amazing activity officers. Every single staff member made you feel special, they were remarkably generous in every aspect of their service. You could be busy all day,... more

Look for these people for the best service: Bellman, Hector Corzo, We trusted him for watching our luggage and telling us what to expect. Head Waiter, Arturo Velazquez and Chef, Miguel Cahuich at the Pelicanos restaurant at the end of the south building near the ocean. We had the best service out there while having dinner under the stars in... more

This is without a doubt a beautiful resort, however for us there was not enough greenery to give it that "paradise" feel. A lot of concrete and sidewalks, almost no trees. IMPOSSIBLE to get a chair by the pool. All chairs were "reserved" before 6am but not used until the afternoon. No shade at the beach so you had better... more

We visited this all inclusive hotel from 1/6/2010 to 1/13/2010 for our honeymoon. The staff treated like king and queen. I would like to give a special thanks to Nancy Perez (Front Dest Agent) who had made every effort to make are stay pleasant. For those of you who like to explore nightlife without taking a taxi 30 minutes, "this... more

My husband and I went with another couple to The Royal Playa del Carmen. We have stayed in several other all inclusive high end resorts in this area. I was so pleased with this resort that I don't think I will ever go back to the Riu or Iberostar again. I like my creature comforts and this hotel exceeded my... more

I came to the Royal to have my wedding and honeymoon. My wife and I stayed in the presidential suite for 2 weeks. Needless to say, they take really good care of their guests. All the staff was friendly and accomodate to your every need. Every night the concierge would bring chocolate covered strawberrys, chocolates, or snacks to our room... more