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All 186 Playa del Carmen hotels »

The Royal Playa del Carmen

4.5 of 5
Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
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4.5 of 5 stars 4077 Reviews
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4,077 reviews from our community

What travellers say about this hotel
  • Room service(224)
  • Very good(161)
  • Maria Marie(159)
  • Chef plate(130)
  • Romance concierge(113)
  • Ocean views(109)
  • Great time(105)
  • Lobby bar(104)
  • Pool area(89)
  • Entertainment staff(88)
Traveller rating
    3,089
    604
    201
    109
    74
Only show reviews for Family (303) | Couples (2661) | Business (55)
Date Rating
ALAB75
Brandon
2 reviews
9 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
3
people found this review helpful

Great locations, spotlessly clean, friendly, polite service. Food well presented and tasty, pork & beef little tough. In my opinion you get better food at the buffet restaurants, the a la carte are over rated. Be careful with the rooms, we had to change two times due to the very strong smell of mould. Beds are very comfy, but the... More

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angeebabesManchester
manchester
Reviewer
5 reviews
10 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
13
people found this review helpful

I just had to reply to the recent review headed starving in paradise. Ive been to this hotel twice now and cant believe this person did not like the food. Anyone who has read that review and is worried about the food TAKE NO NOTICE. The food at this hotel is outstanding , it has 9 restaurants all of which... More

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1IrishLass
New York
Contributor
14 reviews
84 helpful votes
1 of 5 stars Reviewed 13 February 2012 NEW
4
people found this review helpful

Anyone who says that the food at this resort is excellent has questionable taste. There are 5 restaurants and prior to departing I didn't anticipate eating at the buffet; however, without the fresh fruit/veg options at the buffet, I would have starved. One reviewer posted that 'Asiana' was their favorite? I cannot imagine how that is possible! The odor of... More

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Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
14 February 2012

Dear Guest, Thank you for taking the time to post your review on Trip Advisor. We will like you to know that The Royal Playa del Carmen treasures and cares for each and every single review and comment expressed by our valuable guests. Nevertheless we must express our disagreement with a few accusations and what we consider out of line... More

bakkumjamie
Rochester, Minnesota
2 reviews
3 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
3
people found this review helpful

We had a wonderful week at the Royal! This was our third time there, just got back 2 days ago,and are planning next year's trip there already. Will be bringing more people with us next year! Tops were Jaime keeping everyone cool and relaxed around the pool, Prude keeping the drinks fresh and exciting, and Tony in the Tradewinds bar... More

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Mikdono
1 review
1 helpful vote
5 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

We felt like royalty.....not a bad meal! Great location....close to 5th ave! Already planning to go back!,,,,, More

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Nina0805
New York City, New York
2 reviews
2 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
3
people found this review helpful

We are just coming back from a wonderful stay at the Royal. It was our first time at this resort and we loved it. From the very first everybody was very cordial, all the staff greets you with his hand on the heart. We had a personal Check-In with the Concierge, it was great, you get all the information so... More

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JaneBerns
Billings, Montana
Reviewer
4 reviews
7 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
4
people found this review helpful

We had a fantastic time at this resort. The food was decent, not over the top. The omelettes at Spice were over the top though. A liquor cabinet also in your room. We had a jacuzzi suite which we enjoyed every day looking out our third floor room with a glass of wine. We booked alot of tours though and... More

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eddibow
Ingersoll, Canada
Reviewer
5 reviews
30 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

My wife and I went to the Royal in September 2011, our second visit here. The resort is excellent. Room quality is very good. We stayed in a junior suite with partial ocean view. With preferred club, we were able to select the room we wanted, which is a fantastic option with this resort. Pool selection is very good. Room... More

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Sexylorraine
1 review
1 helpful vote
5 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

The entertainment team of Omar, Jorge, Hilario, Poncho, Jonnie, Denis kept us very happy, they were great fun and made our holiday worthwhile. They are all very sexy and very fit and you would not want to miss out on the water aerobics!!!!! More

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Deborah N
Brooklin, Canada
1 review
10 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW
10
people found this review helpful

First of all ... This is NOTa normal all-inclusive .. This hotel stands a cut above - cleaner, nicer, luxurious, outstanding service, fabulous food, etc. etc. Carlos the sommelier (and Tequilla trainer) is a wonderful resource .. Very knowledgeable about wines but also taught us how to enjoy Tequilla properly. Antonio Yi in the spa gives the best massage ...... More

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The Royal Playa del Carmen Also Known As

  • Royal Playa Del Carmen
  • Royal Hotel Playa Del Carmen
  • Royal Porto Real
  • Royal Playa De Carmen
  • Royal Playa
Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico

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The Royal Playa del Carmen
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