GCB is a smaller all- inclusive resort with lots of services. We stayed at the third floor in a standard room. Both the room and bathroom was big. Warm water in the shower and the room was excellent cleaned every day. The small problems we had with the room were fixed in an hour e.g. a broken lamp. The biggest... More

We have been to many all-inclusive resorts over the years but, this one was different. Everyone and I mean - everyone- was nice to us. Very friendly and ready to please. This is the first resort where I felt I wanted to tip everyone. Very small resort - which turned out to be quite fun. Upon arrival they greeted us... More

The food was incredible bad,we have to go out of the hotel to find a decent breakfast , lunch and dinner More

When I chose my vacation on the web, I chose this property for a few particular reasons: It had the Mexican cachet, I would want to walk on the beach for more than half a kilometer and I would want the ability to get out of the resort and walk about a bit (in this case Quinte Avenida). I was... More

This resort duped us with a total bait and switch. The pictures that they use to portray their resort are not their own. We expected a giant beach with tons of space (like the picture we saw online) and it was tiny in reality. Going back to the site we booked through, (Expedia), the overview picture of their resort with... More

If you want a relaxing place to stay, this is it. The staff went above and beyond the expectations we had. The beach is really nice here, and the water was warm in the middle of November! We enjoyed the ease of getting a good bite to eat here. The daily buffet was quite large with many choices and the... More

Stayed here in November. Had booked an ocean view room. was given a pool view room, could see the ocean if I stepped out to the pool. The ground floor room was just crawling with insects and the bedspread was covered with them. the hotel "could not" move me that night as it was late. The next day they advised... More

I love it...every moment was special...Service and food were great. People with smile on their face...I felt like a queen. Resort with a very positive energy. I will go back to Coco Bay...again... Very welcoming resort for the people with open heart. Thank you all very much, Ana Vancouver, Canada More

We previously stayed at what was deemed a 5 star in Cancun. We found that this one, rated at 3 stars, was substantially better in both food quality and customer service. The only thing to complain about was the over-zealous time-share sales rep in the lobby (referred to as the "concierge" which makes you think they are with the hotel... More