Situated on the quieter part of 5th ave, Posada Mariposa is great for the budget minded. Mini fridge in the room was handy for water and beer, and a few snacks. Close to Mamitas beach club as well. The bathroom wasnt all that clean on checkin but we mentioned it on our way out, and it was cleaned by the...
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Dear Guest,
Thank you for your comments. It will be our pleasure to receive you again soon in our hotel.
Kind regards
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The hotel is on the north side of the 5th avenue. Away enought from the noisy part that is packed with clubs and restaurants but only a few minutes' walk to get there. Rooms are clean, beds comfortable and have a safe box.
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We went for a fortnight, but the first week I was on my own as my husband went off to Peru. David and Diego were the reception staff and they were just lovely. They always had time for a few words, were keen to give me local information and any other assistance I wanted, and even information about local foods...
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Dear guest, we thank you and appreciate your good comments,we work every day to improve our service, and make your time here as pleasant, as possible. we´ll surely congratulate David and Diego for their good work. We are looking forward to see you during you next visit to Playa del Carmen.
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I have been to Playa Del Carmen 3 or 4 times before and this was BY FAR my best experience. Check-in was quick and easy and from the moment I arrived the hotel staff were incredible. David greeted us and knew my name right as I walked in the door (I had called ahead and told the hotel I would...
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We are delighted to receive such comments, and to rectify my staff is very helpful. Our main intention is to make your satying a great experience, once again thanks for your candid review, we will be happy to see you on your next vacations in Playa del Carmen.
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great value in off-season, nice rooms and bathroom, including breakfast next door. Make sure you ask for vouchers to the beach-club to get the discount, we missed that.
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Dear guest we want to thank you for your good comments, we are glad to hear you had a good time staying with us, we are sorry to hear you missed the vouchers if we still have those will definitively give it to you.
We look forward to your next vacation in Playa del Carmen, will be more than welcome.
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On our last vacation we visited playa del Carmen, and we stayed at this pretty hotel right on the 5th ave. posada mariposa, it was such a pleasant stay, they have some extra services that makes your vacations more comfortable, such as the beach towels service, they have small fridges with candys water and beer and coupons for one of...
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Dear guest, we are so grateful for all your excellent comments, we constantly work to make your stay as pleasant as possible, we are more than happy to know you are thinking about coming back, be sure we will welcome you with open arms.
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The service in this hotel is adequate for what it is. In essence there is not a huge amount of service options in terms of room service, restaurant, hotel facilities (gym, pool etc) HOWEVER what little is on offer in that context is very helpfully provided.
In basic terms the reception staff (Pepe gets a special mention), concierge and Sales/Reservations...
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I am delighted to receive such comments, and to rectify my staff is very helpful. Regarding your comment of the internet, we are working to fix the connection to improve the service.
We look forward to your next vacation in Playa del Carmen, will be more than welcome.
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We're glad we took a chance and booked online at the Mariposa. We arrived at about 9:00pm. Jose was manning the desk and he immediately made us feel comfortable. He personally showed us to our room and explained how everything worked. Although the room was adequate, we planned on staying for a week so I requested an upgrade to a...
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Dear guest, we are really glad to receive your comment. It is a pleasure that our guests consider our staff is really value. Thanks for your candid review. We hope seeing you on the next holidays in Playa del Carmen; you will be more than welcome.
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The location is the best!! on 5th Ave. Near to Mamitas Beach. It is clean, quite, maybe the beds no too good, but is nice. Three years I have been in this place and I am not dissapointed. Good option, good prices by expedia , not from the posada´s website.
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Dear guest, we appreciate your loyalty and trust in us. All of your comments help us improve de quality of our service. We hope seeing you next year.
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If you have any cuestion or problem ask Pepe & Pablo in reciption and you will find way the rating that's high!
Gal karabaki-Israel
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Dear guest, we thank you and appreciate your good comments, we´ll surely congratulate Pepe and Pablo for their good work. We are looking forward to see you during you next visit to Playa del Carmen.
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489 Reviews
352 Reviews
