The hotel was ok. I didnt expect much. Staffs were friendly. However, they advertised free wi...There is NEVER Wifi..so dont bother bringing your laptop, i wasted luggage space, thinking there is wifi there. Other than that, great place to just sleep for the night. We were out most of the day and slept at night. More

The hotel has a couple of minor good points, so I will get them out of the way quickly. The front desk staff is mostly efficient, the lobby, as depicted online is nice, and wi-fi is free in the rooms. Now for the things that pretty much made this the worst vacation of my life: I booked this hotel based... More

Not sure I can understand other reviews- we had 2 rooms, very average quality and needing update- with many things not working- air con, lost door keys, wifi not working anywhere, rooms not ready on time-and location seemingly close to beach but not really- quite a lot of street noise- otherwise good location on 5th Av (shops and restaurants all... More

I stayed for 3 nights at the Posada Mariposa. Jorge, Alejandra, Gisel, and Liliana (the receptionists) are wonderful: friendly, helpful, and nice. The rooms are reasonably priced, clean, with all the necessary amenities. The location is great: 5 minutes to the beach (with beach towels provided by the hotel) and right on Avenida Quinta. I look forward to staying there... More

Me and 11 friends stayed six days in Playa del Carmen staying at Posada Mariposa. Our first printout was very good since the arrival ... we were greeted by a very friendly receptionist called Gisel ... we had no difficulty with the language infirm, because the hostel staff is multilingual. The decor is rustic, very cozy, and there are plants,... More

Everyone was so nice. Great service. That was the best. Loved the location, close to everything and 10 min walk to beach. Our room wasn't on 5th avenue, so the noise level was lower. We were on the second floor over looking the lobby, which was beautiful. Loved the fact that you could sit and drink or play cards throughout... More

Paid almost 100usd a day for a plain room. They ran out of shampoo, their towels were worn out and they forgot t clean my room. More

We were really pleased with this hotel. Location fantastic, close to everything yet in not so noisy part of main street. Clean room, very pleasant look of the hotel both outside and inside, free wi-fi, drinking chilled water, and above all very friendly staff that helped us with hints and directions to local restaurants and places of interest. Stayed 5... More

Although it was located on the main street of Playa del Carmen, this Hotel was very pleasant, quiet, and close to everything. All of the people who work there deserve a nod. I have not even had people as pleasant at a 5 star resort! We are already planning a trip back next year. If you are looking for a... More