Outdoor shower, beautiful beach, an incredibly attentive staff, great food, great friends. I had my first cuban cigar, and took a naked plunge in my private pool. It doesn't get any better than this on the Riviera Maya. This is a great property for honeymooners and couples. I suggest the Mayan Ritual Spa Treatment for getting into the spirit of...
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magic in the rainforest would be the best way to describe this hotel.
my favorite place at the hotel was my outdoor shower....the hotel is primitive in the
most luxurious way. you really feel that you are a thousand miles away but every amenity
you can imagine is there.
food was delicious and the service is very attentive. I would...
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From the Airport pick up to the Zen feel of the spa this property is outstanding.
The additions and updates make this one of the nicest resorts that I have ever stayed in.
Without question I look forward coming back.
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Dear JoshWhitaker,
I am really glad that you had an opportunity to see by yourself our updates and renovation that we have done. Is very gratifying to hear your comments and I will share with all the team your valuable feedback.
I look forward to see you again very soon.
Sincerely,
Pedro Lara
General Manager
Viceroy Riviera Maya
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My wife and I spent six nights on our honeymoon at the Viceroy Riviera Maya (then The Tides) in April 2011. We enjoyed our trip so much that we decided to return one year later and spent another six nights there this May.
We had stayed in Villa 36 which was tucked well away from the beach on our previous...
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Dear Jonathan and Lindsay,
I thank you sharing your comments about your recent stay at Viceroy Riviera Maya.
It is such a pleasure to hear that you really enjoy our romantic getaway.
We had a variety of options and activities to do regardless of the weather and the fact that you have had the time to take advantage of these...
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I have been to this amazing hotel twice already. I love it so much, I am going back in August for a third time. Even with all the places in the world I could go -- and I have traveled my whole life; Been everywhere multiple times -- there is nowhere I feel more relaxed and pampered than the Viceroy...
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Dear Zac E,
I appreciate your feedback about our jungle retreat.
Personally, I am very happy that you have enjoyed so much your last trip, it is very rewarding for all of us to know about your comments and personal experience.
Our staff is always very receptive to hear from our repeat guests, looking always for a way to improve....
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It's not often that my girlfriend and I get a chance to get a true beach vacation, so it goes without saying that we had high expectations for the Viceroy Riveria Maya. After spending five days at the resort this spring, we couldn't be happier with our experience.
The Riviera Maya property is undeniably beautiful with a secluded rain forest...
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Dear MW362797,
I appreciate your comments about your recent stay at Viceroy Riviera Maya.
I really think that VRM is a complement for couples seeking not only for privacy and intimacy but also for an excellent service, and in your case I am very happy that you have found it.
Our serene hideaway offers luxury amenities and quality services that...
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We just finished a 5 night stay for our Honeymoon and had the most amazing experience at Viceroy Riviera Maya. Oscar and Victor were incredibly attentive and made sure to keep us relaxed and at ease the entire week. The luxury villa's are so private and spacious they made you feel like you were on a deserted island (except with...
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Dear Greg M,
I appreciate that you have taken the time to post your comments regarding your recent stay at Viceroy Riviera Maya. I am really glad to read that our staff was great and that you really enjoyed your stay with us as it is our goal to deliver a consistent luxury experience for you and our future guests....
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I've been a repeat guest in this hotel and always amaze me the top quality service. It is interesting that Viceroy Riviera Maya takes the concept of luxury into a very intimate environment. Among other hotels that I have stayed this one is among the the best culinary experiences that I have had. I definetly recommend this hotel for a...
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Dear JerryGuad,
I would like to thank you for your feedback. We are working really hard to achieve the excellent service you all deserve and I am certain that next time you come to visit us you will be very satisfied and will receive an excellent culinary experience as well.
This is one of the experiences that we promote among...
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I visited the Viceroy Riviera Maya the last week of March 2012. The weather was perfect. There were no mosquitos, despite being in the jungle, perhaps because of the time of year. Each villa is secluded for the ultimate amount of privacy. Each villa has a private pathway leading to its entrance. The villa's private plunge pool was big enough...
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Dear Alice M,
I am so glad to hear that you enjoy so much your Villa, the privacy and the facilities that it offers.
We have a mystical spa that offers different treatments and that you have had an opportunity to try and enjoy one of them is very satisfying and encouraging to improve and have more options to our...
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I just got back from a week at The Viceroy in Playa del Carmen & the trip was flawless! We found the staff very professional, helpful and a lot of fun - I've been all over the world over many years and this place is in my Top 3 All Time for sure - very well run, caters to your...
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Dear Oliverk3,
Thank you for choosing our jungle retreat in this last visit to Mexico and for taking the time to give us your comments. It is a pleasure to provide the best service to all our customers and is even more satisfying when we receive comments like this, especially when our staff is one of our pillars.
On behalf...
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