This hotel is the smallest and the cheapest of the Real chain of hotels. But it is a good choice for the price. Since it's located right on the 5th avenue in Playa del Carmen, you are close to the action in town (because there is not that much action going on at the hotel!)! The beach, located at less... More

This is the third vacation that my wife and I have spent at the Real Playa Del Carmen. We seem to enjoy it more and more every time that we go there. It is a small three star resort with service that exceeds any service that I have found at any five star resorts. We befriended a Doctor and his... More

Me and my husband liked this hotel and the people working there. We would go back if we ever visit Playa del Carmen again Carla and Paul Bertrand More

The Hotel is a dump.We booked 10 rooms in April 2011 for Jan 2012.Didn't get the rooms we asked for.Toilets didn't flush in 3 rooms.The dead bolts didn't work.The 1 bed had blood on it. No Battery in the smoke detector.When call they just closed the cover.A/c in 4 rooms didn't work.Staff could understand English. More

My friend and I stayed at the Real for 1-week to celebrate NYE and my birthday in Playa. We arrived Dec 31st and left Jan 7th. This was my first vacation :) As I am new to travelling, I am also new in knowing what to expect when visiting another country. I did however have a pretty grounded expectation of... More

After having read some of the reviews, we were not sure what to expect. We booked this resort since it offered an all-inclusive package at a great price! We figured that since we were right on 5th Avenue, we'd spend the money we saved on eating dinner out at the many restaurants. 5th Avenue is after all the appeal of... More

Bad experience, horrible room, the person That cleans the room rings my bell every morning to wake me up even when the not disturb sign is on just because she wants to leave early, the bedroom bathroom is broken and the whole room smells like bad, horrible pools, the jail has better food, Iberia been Many times in playa del... More

If you want a solid base for a vacation you spend mostly on the beach, walking around, in bars, and so on, then this is the place--not on the beach but a short walk away from it. Buffet is nothing exciting, but reliable. Rooms are clean, service is friendly, grounds are well-kept. Quiet location, but keep an eye on how... More

We went to Real Playa del Carmen for the 2nd time, but this time was our best last weeks of the year 2011. The quality changed a lot, the staff and the service is just great. The buffet and the drinks are not the best but for x-mas and the last day of the year was commpletly awesome. The cleaners... More