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All 186 Playa del Carmen hotels »

Riu Palace Mexico

4.0 of 5
Avenida Xaman-Ha Manzana 3 Lote 4 | Playacar, Playa del Carmen 77710, Mexico
Ranked #27 of 186 hotels in Playa del Carmen
4.5 of 5 stars 1803 Reviews
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1,803 reviews from our community

What travellers say about this hotel
  • Very nice(45)
  • Very good(44)
  • Pool area(31)
  • Riviera Maya(27)
  • Specialty restaurant(25)
  • Palm trees(24)
  • Room service(20)
  • Steak house(19)
  • Cab ride(17)
  • Great time(15)
Traveller rating
    1,147
    426
    112
    75
    43
Only show reviews for Family (262) | Couples (705) | Business (15)
Date Rating
BarbedWirePreston
Preston, United Kingdom
Senior Reviewer
10 reviews
11 helpful votes
5 of 5 stars Reviewed 6 February 2012
8
people found this review helpful

First experience of an all inclusive . Absolutely loved it. Enhanced by the fact that the hotel is one of 5/6 other Rius in Playacar. Staying at a Palace Riu means you can use any of the other Rius facilities day and night . Have lunch in any of the hotels and drinks of course. You are asked to have... More

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Tillymint90
1 review
9 helpful votes
5 of 5 stars Reviewed 5 February 2012
9
people found this review helpful

Just a quick review as I thought the below review was very untrue. Yes you could get beer and wine at the evening buffet...it's a lie to say you could only get this at lunch. There were about 8 different fresh juices at breakfast which were made infront of you with a blender...and also the buffet food was some of... More

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meeleymoo
2 reviews
1 helpful vote
3 of 5 stars Reviewed 4 February 2012

Big plus is the very wide white sand beach. Drinks were not good poor selection of top shelf liquors. Food was worse than any all inclusive I have stayed in throughout the caribbean. No fresh juices for breakfast desserts not edible. Specialty restaurants better than buffets. Only one main bar in the lobby. You can only get wine and beer... More

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birchstick
Alberta
2 reviews
28 helpful votes
5 of 5 stars Reviewed 3 February 2012
10
people found this review helpful

As this was our fifth time visiting the palace, they must be doing something right. As some reviewers seem to speak of the negatives I will begin my review the same First, there was a picture in our room that was hanging crooked. Then there was a weed in one of the hedges that did'nt get picked for 2 days.... More

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ANNMILLSTRAVEL
STERLING, OHIO
1 review
2 helpful votes
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

Stayed at the Riu Palace Mexico, and was very impressed with the resort. Cleanliness of facility is top notch, from early morning , cleaning tiles to turn down in the evening.Buffets are the best you will find with cooked to order omletes and fruit juices that are amazing, to salmon and great wines... Try to get a top floor superior... More

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esk70
Canmore, Canada
Contributor
19 reviews
6 helpful votes
5 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

Some reviews can put you off this property but we had nothing but great things to say.Yes its getting a bit old but how cares,it was spottless!The staff are amazing,from the grounds crew to the service staff...top rate.Abraham at breakfast was the best.The entertainment always had something for you.A little something for everyone as far as food.The only problem we... More

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FREQTRAVELRCanada
Canada
2 reviews
11 helpful votes
5 of 5 stars Reviewed 30 January 2012
5
people found this review helpful

My wife, daughter and mother and father -in-law and I stayed at the Riu Palace Mexico the second week of January 2012. We had a wonderful stay and there is not one bad thing that I would say about the resort. As per some of the comments by other guests , yes it could use some refurbishing at the pool... More

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David B
Clontarf, Minnesota, United States
1 review
3 helpful votes
5 of 5 stars Reviewed 28 January 2012
3
people found this review helpful

We went with a group of 10, and had a great experience here. The food was more than exceptional. Something that I didn't expect from an all-inclusive. Very first class and great variety. We could have eaten at the buffet every day & been satisfied. The restaurants with reservations for the evening meals had some of the best food you... More

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Geoff07
Blackpool Lancashire
Contributor
12 reviews
21 helpful votes
5 of 5 stars Reviewed 27 January 2012
7
people found this review helpful

It,s pretty much all been said in previous reviews although I must say what people find to moan about is beyond belief. This place pretty much ticks all the boxes for most people. I would mention that our North American friends frequent this hotel in considerable numbers and as this is their backyard, so to speak, they are confident here... More

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Outi66
Helsinki, Finland
1 review
5 helpful votes
3 of 5 stars Reviewed 26 January 2012
5
people found this review helpful

We stayed 7 nights in this hotel, getting back home just couple of days ago. Our travel agency person sold this to us as only real 5 star hotel she has ever stayed in. I do not know where she has been before but I have to say that to me this one did not come up as 5 stars.... More

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Riu Palace Mexico Also Known As

  • Riu Palace
  • Riu Palace Mexico Hotel
  • Riu Palace Mexico Playa Del Carmen
  • Riu Palace Playa Del Carmen
  • Riu Palace Mayan Riviera
  • Riu
  • Riu Playa Del Carmen
  • Mexico Palace Riu
  • Rui Palace Mexico
Address: Avenida Xaman-Ha Manzana 3 Lote 4 | Playacar, Playa del Carmen 77710, Mexico

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