I have often wondered how the reviews for the same place can vary so much. In this case, there are two resorts that are called Riu Palace in Playa Del Carmen on the Riviera Maya. One is called the Riu Palace-Mexico. The one next door is called the Riu Palace-Riviera Maya. We stayed at the Riu Palace-Mexico in Playa Del... More

just returned from the riu palace mexico in playa del carmen...what a wonderful hotel...we have been there before, so we knew what to expect...and we were not disappointed....the food was a little off....not the same as two years ago....but service, the people, and the beach are still excellent. we heard that the resort will be completely done over the end... More

We just got back from the Riu Palace Mexico after our 7 day stay. This is the 2nd resort we’ve visited in the Riviera Maya in the last year. Overall it was a good hotel, great beach and great service. First impressions were great but as the week went on the little things added up. Here’s what I thought, -Friendly... More

My overall impression from the Riu was that I really liked the place and did not want to leave. The RPM is a beautiful hotel and has amazing architecture. High ceilings and grand Spanish decor are everywhere. Upon arrival we were given a welcome drink and quickly received by Alex at the front desk. Room: Our room was big, and... More

We stayed at the RIU Palace Mexico at the end of March 2010. I travel a couple times a year and this is still 1 of my favourite hotels and places. The hotel itself is gorgeous and very luxurious. The buffet is the best buffet ever with a variety of delicious food and different themes every night. We also had... More

We just returned today fro Riu Palace Mexico. We had a wonderful time. Service was great, the facility was very clean. We only experienced one problem and that was with the room we stayed in, room 2161. The room's air conditioner did not work. We complained about the issue, but it was never resolved. The room was always about 10-15... More

First experience of an all inclusive . Absolutely loved it. Enhanced by the fact that the hotel is one of 5/6 other Rius in Playacar. Staying at a Palace Riu means you can use any of the other Rius facilities day and night . Have lunch in any of the hotels and drinks of course. You are asked to have... More

Just a quick review as I thought the below review was very untrue. Yes you could get beer and wine at the evening buffet...it's a lie to say you could only get this at lunch. There were about 8 different fresh juices at breakfast which were made infront of you with a blender...and also the buffet food was some of... More

Big plus is the very wide white sand beach. Drinks were not good poor selection of top shelf liquors. Food was worse than any all inclusive I have stayed in throughout the caribbean. No fresh juices for breakfast desserts not edible. Specialty restaurants better than buffets. Only one main bar in the lobby. You can only get wine and beer... More