We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 186 Playa del Carmen hotels »

Riu Palace Mexico

4.0 of 5
Avenida Xaman-Ha Manzana 3 Lote 4 | Playacar, Playa del Carmen 77710, Mexico
Ranked #27 of 186 hotels in Playa del Carmen
4.5 of 5 stars 1800 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

1,800 reviews from our community

What travellers say about this hotel
  • Very nice(45)
  • Very good(44)
  • Pool area(31)
  • Riviera Maya(27)
  • Specialty restaurant(25)
  • Palm trees(24)
  • Room service(20)
  • Steak house(19)
  • Cab ride(17)
  • Great time(15)
Traveller rating
    1,147
    424
    111
    75
    43
Only show reviews for Family (262) | Couples (704) | Business (15)
Date Rating
dmfalle
Omaha, Nebraska
Senior Reviewer
9 reviews
40 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
3
people found this review helpful

We arrived Feb 3 thru the 9th, with a group of 60 for our 2nd visit to the Riu Palace Mexico after being there last year. We usually go to different resorts so I was worried that I would be "let down" by going to the same place twice but that didn't happen! As before, we found the resort in... More

Was this review helpful? Yes
SLCparrothead
Salt Lake City, Utah
Contributor
17 reviews
8 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

I have often wondered how the reviews for the same place can vary so much. In this case, there are two resorts that are called Riu Palace in Playa Del Carmen on the Riviera Maya. One is called the Riu Palace-Mexico. The one next door is called the Riu Palace-Riviera Maya. We stayed at the Riu Palace-Mexico in Playa Del... More

Was this review helpful? Yes
josiePlymouth
plymouth
Contributor
12 reviews
13 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

just returned from the riu palace mexico in playa del carmen...what a wonderful hotel...we have been there before, so we knew what to expect...and we were not disappointed....the food was a little off....not the same as two years ago....but service, the people, and the beach are still excellent. we heard that the resort will be completely done over the end... More

Was this review helpful? Yes
KyT27
Ontario
Senior Reviewer
9 reviews
8 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW
8
people found this review helpful

We just got back from the Riu Palace Mexico after our 7 day stay. This is the 2nd resort we’ve visited in the Riviera Maya in the last year. Overall it was a good hotel, great beach and great service. First impressions were great but as the week went on the little things added up. Here’s what I thought, -Friendly... More

Was this review helpful? Yes
vm299
Brooklyn, NY
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

My overall impression from the Riu was that I really liked the place and did not want to leave. The RPM is a beautiful hotel and has amazing architecture. High ceilings and grand Spanish decor are everywhere. Upon arrival we were given a welcome drink and quickly received by Alex at the front desk. Room: Our room was big, and... More

Was this review helpful? Yes
Kate S
Toronto, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 7 February 2012 NEW
2
people found this review helpful

We stayed at the RIU Palace Mexico at the end of March 2010. I travel a couple times a year and this is still 1 of my favourite hotels and places. The hotel itself is gorgeous and very luxurious. The buffet is the best buffet ever with a variety of delicious food and different themes every night. We also had... More

Was this review helpful? Yes
shannon w
Chattanooga, Tennessee
1 review
2 helpful votes
5 of 5 stars Reviewed 7 February 2012 NEW
4
people found this review helpful

We just returned today fro Riu Palace Mexico. We had a wonderful time. Service was great, the facility was very clean. We only experienced one problem and that was with the room we stayed in, room 2161. The room's air conditioner did not work. We complained about the issue, but it was never resolved. The room was always about 10-15... More

Was this review helpful? Yes
BarbedWirePreston
Preston, United Kingdom
Senior Reviewer
10 reviews
9 helpful votes
5 of 5 stars Reviewed 6 February 2012
8
people found this review helpful

First experience of an all inclusive . Absolutely loved it. Enhanced by the fact that the hotel is one of 5/6 other Rius in Playacar. Staying at a Palace Riu means you can use any of the other Rius facilities day and night . Have lunch in any of the hotels and drinks of course. You are asked to have... More

Was this review helpful? Yes
Tillymint90
1 review
8 helpful votes
5 of 5 stars Reviewed 5 February 2012
9
people found this review helpful

Just a quick review as I thought the below review was very untrue. Yes you could get beer and wine at the evening buffet...it's a lie to say you could only get this at lunch. There were about 8 different fresh juices at breakfast which were made infront of you with a blender...and also the buffet food was some of... More

Was this review helpful? Yes
meeleymoo
2 reviews
1 helpful vote
3 of 5 stars Reviewed 4 February 2012

Big plus is the very wide white sand beach. Drinks were not good poor selection of top shelf liquors. Food was worse than any all inclusive I have stayed in throughout the caribbean. No fresh juices for breakfast desserts not edible. Specialty restaurants better than buffets. Only one main bar in the lobby. You can only get wine and beer... More

Was this review helpful? Yes

Travellers who viewed Riu Palace Mexico also viewed

Riu Palace Riviera Maya
4.5 of 5 stars 1,776 Reviews
Playa del Carmen, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d596668?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
ClubHotel Riu Tequila
4.5 of 5 stars 2,301 Reviews
Playa del Carmen, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d219166?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Riu Yucatan Playacar
4 of 5 stars 1,523 Reviews
Playa del Carmen, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d154739?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 186 hotels in Playa del Carmen, ranked by popularity »

Been to Riu Palace Mexico? Share your experiences!

Write a Review Add Photos Add Videos

Riu Palace Mexico Also Known As

  • Riu Palace
  • Riu Palace Mexico Hotel
  • Riu Palace Mexico Playa Del Carmen
  • Riu Palace Playa Del Carmen
  • Riu Palace Mayan Riviera
  • Riu
  • Riu Playa Del Carmen
  • Mexico Palace Riu
  • Rui Palace Mexico
Address: Avenida Xaman-Ha Manzana 3 Lote 4 | Playacar, Playa del Carmen 77710, Mexico

Is Riu Palace Mexico your business?

  • Manage your listing
Riu Palace Mexico
Show the lowest price for this hotel* (from our partners)
CHECK RATES!