Don't Listen to any negatives about this resort. Just got back from a week and it was great. No complaints. We purchased select club option which gives you nicer beach chairs/beds, drink service on the beach and snacks in the select club a few steps from the beach. Everything was great, didn't spend too much time in the room but... more

Just got back on Saturday from a week at Sandos Caracol Eco Resort. I was looking into many hotels a month ago to book for me and my boyfriends week holiday. This resort caught my eye due to other peoples reviews but I was a little weary about the size, mosquitos and rocks in water but now that I have... more

First, let me start by saying that this report can only be of OUR particular experience – of what we heard, saw, and experienced. It is not objective reality. (Modern science tells us that objective reality can’t be known anyway, so chill out!) We booked our tour with CheapCarribean.com. Despite the name, they were excellent in every way, including responding... more

Here's the lowdown on this hotel...amazing deal for $94 nite for 2 people all inclusive (check out 1-800hotels.com for this rate). You get what you pay for; here's the good and not so good: Good: 1. We were very nice (ie. tipped) at check in so were allowed to preview 4 different rooms/buildings. Would highly recommend looking at their hotel... more

Travelled with Thomas Cook direct flight from Gatwick not the best start being delayed at Gatwick 3 plus hours before the 10 hour flight. On arrival at Cancun no problems at airport very efficent nice welcome from customs "is it your first time in mexico" answer "yes" reply "you gonna love it" and we so did. After a 90 min... more

A group of 30 arrived and were treated like royalty. Me and my fiance were married on the beach on the 30th it was wonderfull. The staff was out of this world. We stayed in the "select club" with a jacuzzi on the balcony. ROOM- Very big, very clean, stocked fridge everyday with water beer, soda etc. Had 3 one... more

I really liked staying in this resort. There were many things to do when your not a trip to some of the great things in mexico. The animation team was so great and enthousiastic. Also the shows and latin party's were very nice to attend. I really want to come back in the near future. Greetings Stef van den Crommenacker more

my tips for any one going here to take with them as much mosquito plug inns sprays for before and after . on the other hand this hotel is probably the best all inclusive we have ever been to. food always on hand beer great choices. id stay away from the brazilian restraunt mexican and italian but go to the... more

We travelled in a party of 10 including chidren for two weeks and all had a fantastic time at the Sandos. We also got married on the beach and this was so well organised by the wedding team and far better than we even imagined. Everything about the hotel was great from the beach, the pools, restaurants and all the... more