The two of us just returned from the resort. The good is the resort in general is very pretty and well kept. We did not see bugs to speak off. Resort is closer then the others in the area to downtown. The buffet is clean and has variety. When manager around service was much better. It appeared everyone in Buffet... More

Our multi family group of 15 stayed here the week before Christmas. It was a perfect choice due to the small size of the property. The front desk did a great job of putting us all in the same area with the requested bed arrangements. Being such a small resort, we could always keep track of where each other were.... More

Staff are Amazing!! Returned from our stay at the Reef Feb 2. My son was married there January 21. A traditional Mayan ceremony which was very meaningful and beautiful! It was a wonderful wedding! The night before the wedding we hosted a cocktail party at Nico’s for all of the wedding guests. There were 56 of us. It was wonderful... More

As a family of 11 (with 2 children) we spent our family vacation at the Reef Playacar. We chose this resort because of the size, it's smaller and more personal, and dispite some of the reviews it's beautiful!! The rooms were a little outdated and the beds were a bit hard, but in general well kept and clean. We all... More

We went to the reef only scouting for next years winter vacation. We went were invited for breakfast and a tour. The place look nice from afar but that was it. The walk way wind thru the jungle. No breeze anywhere the wooden steps and stairs rotten in several places. Stagnated water in cenote and trash floating in it. Pools... More

Just home from great stay at The Reef, I had some worries after reading the mixed reviews. Dont hesitate, just go. It is not the largest resort in the area, we liked that, we had much more of a personal experience. Get to know you staff they will take the utmost care of your needs. Our rooms were somewhat dated,... More

We were reeled into this timeshare resort by promises of tickets and a table at Coco Bongo. We were staying next door at the Riu Palace Riviera Maya which was a wonderful place and we did a lot of walking around looking at other resorts to see if we managed to pick the best one. We had walked through The... More

We enjoyed our time at Reef Playacar. I was apprehensive because a lot of the reviews were saying that the walls were paper thin and they were woken up a lot. I slept like a baby. I thought our room was very quiet. Maybe we got lucky that there weren't too many loud people walking by, but we honestly had... More

This is the most shady/frustrating exprience my wife and i have ever been so unlucky to be involed with the supervisor(Jerry) is as snakie as they come he is full of lies and twisted decieption and has a problem with just saying the truth nothing but problems with this vacation package if the overall rating system could go any lower... More