Arrived on Saturday the 7th and left Sunday the 15th. This trip was well worth the price we paid. No problems transfering to or from the airport. Keep in mind though that this is an hour trip away from Cancun Airport. The grounds were immaculate. The lobby, rooms, resturaunts, the jungle setting, the pool area and the beach. Everything was... more

Let me first start out by saying I could not find this hotel on Expedia, Travelocity, or Orbits..there was probably good reason for that. THE GOOD.. -The hotel is in a gated community. There are armed guards at all entrances to Playacar. Its very safe walking along the streets late at night. Many condos in the area. Theres Playacar shopping... more

This hotel is so pretty and so much fun: all the rooms (except the really expensive oceanfront ones) overlook the "jungle" gardens and in block 12 we had a fab view of all the wildlife, including the occasional spider monkey on the balcony, but we could also see the sea and the pool so it was perfect. The beds are... more

Enjoyed this vacation very much - Iberostar Tucan is a very nice all-inclusive resort. The service from the friendly staff was outstanding. The location, facilities and grounds were fabulous. Rooms were ok. Food was very good. Atmosphere was very casual and relaxing. Playacar (the gated resort community containing the Tucan) was beautiful and safe. The "Iberostar jungle" contains lots of... more

There was 13 of us staying in the Iberostar ranging from 75 years-3 years, this hotel catered for all ages, the entertainment was fantastic day and night. The entertainment staff were really friendly, especially Luigi. My sister got married whilst we were there and had such a wonderful day, couldn't have asked for better. The cermony and surroundings were amazing,... more

We stayed with a group of 12 adults. We have stayed in several all inlusive resorts in the last 12 years and find each one has good points and bad, and basically it is what you make of it. The resort is nice and the setting is unique but if I am in the Carribean I prefer to see beach... more

This was an awesome resort! No complaints about anything. The whole resort is immaculate. Our rooms were cleaned daily and our refridgerator stocked daily with our requests. The food was great everywhere we ate. We went to the steak, italian and japanese restaurants as well as the buffet and also the two down by the beach. There were plenty of... more

We had not been to Mexico before, but have stayed in Iberostar Hotels many times before. This was exactly as expected. I am not ultra picky , but I am not easily pleased either !! Its wonderful, we had a really good time. In fact I was left wondering if the people who have written very negative reviews on this... more

This was our 4th visit to the Tucan, and once again it turned out to be a very nice vacation. We were there the week of Oct. 24 to Oct. 31. The weather was perfect, it rained the day we left, and we had one shower at lunchtime on Thursday. Once it was over the sun was back out. The... more