The good: Came back here after 12 years. Pelicano Inn is a beautifully rustic holdout in an area quickly becoming slick and gaudy. Courtyard garden is beautiful and quiet. Location on the water and in the middle of pedestrian zone can't be beat. Exceptionally good price. Friendly, English-speaking staff. Free wi-fi worked great for me. Except that Playa has lost... More

Budget hotel at great location at beach. I am staying here three weeks. The first room we were given had no frig, no towel racks, or much besides the beds. There was a bad leak at the bathroom sink which we asked to be repaired. They worked on it, but it was never fixed. We asked to be moved to... More

We har a wonderful stay here in December 2012. Great quiet hotel with charm, perfect location and wonderful staff (all from smiling cleaning ladies, the boys in the restaurant to the helpfull guys in the reception). Good value for money and far away from the all-inclusive hotels. Nice atmosphere in a beautiful building and chilled garden. And not to forget... More

Pro: What I like about this place, was the location and the building was like authentic Spanish Villa right at the beach next to the 5-notte street which has all the shops and restaurants.Staff were very nice and helpful, rooms were clean daily, had AC and frig and little balconies. During my stay it was the BPM fest going on,... More

Since recently having knee surgery, I knew I wanted to be close to the beach but also close to restaurants. The Pelicano Inn, Playa del Carmen turned out to be the perfect location. Traveling the Saturday after Thanksgiving and staying for 4 nights, I found the location to be better than expected. The manager was kind enough to give me... More

the service and everything was just amazing, Ismael at the front desk was incredible, he sowed me around the beach, extremely kind and polite, all the personnel there was. no doubt the best experience I've ever had in a hotel in playa del carmen! so placed of my visit and certainly coming back I do expect next year to be... More

We just returned from our stay here and I have to say it exceeded all our expectations. The facilities were great and we could not have asked for a better staff. It is located right on the water which we loved. We were greeted by a young man named Ismael and he took fantastic care of us throughout our entire... More

This hotel is a wonderful property. It is sure to make any couples dreams come true. Ismael is fun to be around and kept us very entertained. I was so happy that I had someone who could speak English to me and make me smile. It was affordable and beautiful. Ismael was a wonderful host to us during our visit... More

I came to PDC to celebrate my honeymoon. Perfect decision choosing this hotel. It's affordable, everything you need is nearby and the staff is just amazing!! I want to thank Ismael who all the time took care of us, and was the best host ever!! Ismael is the person you can ask any question and he will be so helpful.... More