Arrived after long flight and bags delayed. My girl friend and I were not in exactly the best mood, but the staff were so nice that immediately we relaxed and started to enjoy ourselves. We took the junior suite and enjoyed rooftop hot tub views of the town. Well worth the extra money. I really cannot say enough about the... more

I cannot say enough good things about La Tortuga. La rooms are a bit small but we were rarely there that it did not bother us. The bathrooms are really nice and the rooms are kept extremely clean. This was the first time at any hotel we have stayed at where the beds were incredible. Usually they are rock hard.... more

La Tortuga is a wonderful hotel with a very attentive staff that makes you feel special. For us, it is the perfect size hotel. It has all the amenities; beautiful lush grounds, gorgeous pool, and a terrific indoor/outdoor restaurant. There is an inviting outdoor bar by the pool with a great happy hour (or two). Marco welcomes you with refreshing... more

We had a really great holiday at this hotel. The staff was excellent, helpfull and always happy. We even had a lot of fun during the rain. Also thanks to Marko with his drinks "especial" and Fidel for my Mayan Medicine!! We certainly will go back in april for the grande fiesta from Marko's feliz compleaños. See you then!!! more

Our son was married in Playa on Saturday, November 7, 2009. We stayed at La Tortuga, as did several other wedding guests. On Sunday, we hosted a wedding brunch for over 40 people at the restaurant at the hotel. We could not be more pleased. The food was wonderful and the personal attention from Enrique Ventura, the manager, was simply... more

Hotel La Tortuga is everything it is purported to be by the glowing reviews on TripAdvisor. My advice: 1. If you have never been to Playa, make sure you know what you're getting yourself into. It is not a bad place, but it is much larger, busier and tackier than I realized. 2. If you do decide to stay in... more

We stayed at La Tortuga for 2 weeks in October. The hotel itself was really nicely decorated and was in a good spot in Playa Del Carmen. The room was really nice - clean, comfortable, big bed, nice bathroom, great towel arrangements! The reception staff were really nice and helpful. Bar staff, Marco and Fidel, made great cocktails and were... more

This hotel was spectacular! I have never had better service, food, or value! The rooms are very nice. Very simple decorating with nice touches of elegance. Breakfast was free everyday and it is an extensive menu with lots to choose from. The fresh juice was awesome. All the staff were so friendly and respectful. Checkout was a breeze with absolutely... more

My husbadn and I stayed here on our honeymoon and simply adored it! The staff was excellent. It was very clean. The pool is big and lovely. The food at the restaurant was very tasty, and breakfast is free! We would go back today, if we could get away! more