My husband, 4 year old son and I just returned from a wonderful week at the Iberostar Quetzel. This was our third visit to this resort (second time with our son), and it continued be be as nice as we remembered it. I had emailed in advance, and our room request was honored for the most part (we got the... More

Beautiful grounds. So lush. The hotel pool was beautiful and fun to swim in. The food in the buffets was good but the restaurants was excellent. I loved the Coco-Loco drinks. We don't drink alcohol so they made all of the specialty drinks for us virgin. I didn't like the topless women on the beach. I have 6 boy and... More

Two hotels seperated by jungle - monkeys, peacocks, flamingos, Agouti , Iguanas-great if you like wildlife! Main buildings are single storey, tall & thatched & wall-less creating fantastic natural air-conditioning (netted to keep birds out of restaurants) Rooms bright & comfortable but views mainly of the jungle. Excellent choice of food including opportunity to try Mexican dishes & good a... More

We had such an amazing week here. Service staff is fantastic and here is a summary of all aspects of the resort. We recommend this resort to everyone. Adults, families…you will be impressed by the beauty of this jungle environment. They will go out of their way to make sure you have a good trip. Room: We were in building... More

We stayed at the Iberostar Tucan/Quetzal February 1-8/2012. We arrived in the mid afternoon and were greeted quickly and with a nice cold drink in the reception area. Check in was not until 3:00 but we were able to go for lunch while our bags were watched at the front lobby. I had requested some specific rooms before our arrival... More

We recently came back from our first trip to Iberostar Quetzal. We always stay at Iberostars, so we knew what to expect. We were positively surprised. Iberostar Quetzal was the best one we visited so far. We were a party of 5 or as we used to say 4 ½ as we traveled with a 20-month-old daughter. She was crazy... More

I want to second the comment about bar tender extraordinaire Hilario. My wife and friends all could not stop talking about Hilario for weeks after leaving, and still to this day. Here is a guy that makes 12 to 14 bloody marys, margaritas, etc. at a time for 10-12 hours a day and does it with a smile. We enjoyed... More

My husband and I just returned from a one week vacation at the Iberostar Quetzal and we were very happy with our experience. We have never been to a resort that had such wonderful, positive, pleasant staff! Whoever is doing the hiring is doing a great job - the people are that nice. Accommodations were really good we stayed in... More

Our first time back to Quetzal, in 4 years....the beach was awesome, the food really good, the service outstanding, especially Bell service, Angel. Lobby bar Hilario, Beach bar Diego & Rafael! All the waitress' . The monkeys, lizards, and peacocks are everywhere! Such a beautiful place! More