We just returned from the Allegro in Playa del Carmen. The place is great as long as you are not expecting a Riu or Hilton. The staff was hardworking and helpful. The grounds were impeccably manicured. Beach was small due to hurricanes but nice. The entertainment staff were superb. I don't know how they did it, doing aqua exercises in... more

The staff at Allegro couldn't have been friendlier or more accomodating. It was a pleasure to speak with them in our broken Espanol and they always responded in good cheer, with humorous attitudes and instructional assistance. The food was almost always top-notch. Can't say that they know how to do Italian in the restaurant, but that is a minor complaint.... more

If you want to spend all day in a chair on the beach with hundreds of others doing the same, pick one of the other hotels to the north or south of this one. If you enjoy moving around a bit more, this is a great place to be based out of. Having saved $1,000 for our family of four... more

Travel to Mexico at least twice a year. This is the first time we returned to a resort we had visited before. Small, quiet and clean with a great staff. The location is close enough to Playa to walk if one is in fairly good shape. In my opinion,the food served is the best I have had in Mexico, be... more

My husband and I booked this as a last minute trip 3 days before our departure. For the price with air, this was a great value. The staff is incredibly friendly and helpful and the grounds are immaculate. We had a top floor unit that was a perfect distance from the beach and pool area - room 3214. It only... more

This all-inclusive resort is good in every way apart from their rooms. The food was very good. I looked forward to breakfast every morning. Drinks were good and there was never a queue to get a drink. The staff were wonderful, friendly and hard working. Check-in was smooth. There are 2 pools. Tennis, Spanish lessons, ping pong, even a scuba... more

We had a quick stop in Playa and wanted to stay only one night in an all-inclusive. Found this hotel while surfing another hotel's internet in the location we were. Called in route to make reservations, and were told we could only get that low rate on-line, so we had to call family back in the States to book it... more

Location is not a problem for this hotel, it is situated 1.5 km away from the center of Playa del Carmen, so you walk there without a problem, there are other hotels in this area, so you have many others to choose from. We arrived at 2:00 am due to a problem with our flight, so the check in was... more

Nice hotel. Its bedrooms and the F&B deparment are 3* according to european standards. Common areas and leisure facilities are pretty good, though. If you plan to make excursions and not to stay in the hotel more than 2 days, then its a perfect choice. Mostly taking into account the price! more