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5th Avenue & 8th Street | Colonia Centro, Playa del Carmen 77710, Mexico
Hotel amenities
Hotel El Punto
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86%
Ranked #48 of 195 hotels in Playa del Carmen
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147 reviews from our community

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Date Rating
1 review
5 of 5 stars Reviewed 10 June 2013 via mobile

I stayed at Hotel El Punto with a friend and we had a great time. Although the hotel is not right on the beach, it is literally steps away. The hotel is located right on the main strip in Playa, with miles of restaurants, bars, and shops. With our Groupon deal, we got free breakfast at Mi Pueblo, which is... More

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Blanca B, General Manager at Hotel El Punto, responded to this review
18 June 2013

Dear BCalves, we are really pleased to hear that your experience with us was a nice one and we are thankful that you took time to write about it. In behalf of Lula and all our Boutique El Punto Hotel, we thank that you have chosen us and we are looking forward to host you again soon in the near... More

New York, New York, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 June 2013

Just came back from Playa. It never disappoints. However the choice of hotels for your visit can make or break your comfort of stay. This hotel is a boutique. Very clean. In the heart of the action. Good choice for singles. However if you want quite, room service, pool, unleaky ceilings and honest house keeping this isn't the place for... More

Was this review helpful? Yes 1
Blanca B, General Manager at Hotel El Punto, responded to this review
18 June 2013

Dear Mr. John and Ana Maria Candia. We are trully surprised regarding your comments. First of all, we had a huge tropical storm with over 120 CMS of constant rain in less than 24 hours, which hasnt happened in the last 14 years in Playa del Carmen. When we had the incident in your room for the leaking (as it... More

Chicago
2 reviews
5 of 5 stars Reviewed 30 May 2013

This was my third stay in Hotel El Punto and I've never been disappointed. The staff is very warm and welcoming. The rooms are contemporary, spacious with comfortable beds. Like I said, this was my 3rd time staying in this hotel while traveling alone. The location is close enough to all the bars and nightclubs that you can go out... More

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Blanca B, General Manager at Hotel El Punto, responded to this review
7 June 2013

Dear Miss Nat, we are extremely happy to have hosted you and also that you have shared your experience about your stay. For all our staff it has been a pleasure to have you with us and we are looking forward to host you again soon in the near future. Always at your service. More

San Diego, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 27 May 2013

I recently bought the groupon to stay at this hotel and what a great purchase it was! Really enjoyed my stay there with my boyfriend, staff was incredibly helpful/nice, customer service was excellent, went the extra mile to please us. I went to the roof bar as well and was pleasant, good music selection. The only thing that I did... More

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See 3 more reviews by barbie c for Playa del Carmen
Blanca B, General Manager at Hotel El Punto, responded to this review
7 June 2013

Hola dear Barbie and thank you for sharing your experience regarding your stay with us. For us was a pleasure to host you and we hope to host you again soon in the near future. Regarding the amenities, they are changed daily and we dont have a report from housekeeping or front desk about your comment but we will certainly... More

Sunnyside, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013

This is a boutique hotel that is right in the heart of Playa Del Carmen and it's glorious 5th Avenue. The hotel is on 8th Street. The stretch of Playa mainly is 5th Avenue (2nd street to 34th street is where all the nice hotels/restaurants/cafes are). We had amazing service by the front desk, Roberto. He suggested incredible restaurants, excursions,... More

Was this review helpful? Yes 1
Blanca B, General Manager at Hotel El Punto, responded to this review
22 May 2013

Dear SamSho; We would like to thank you so much for choosing our Boutique Hotel El Punto and also for your kind comments regarding your experience with us. In behalf of Roberto and all the team, we are extremely pleased to hear that we surpassed your expectations as is a pleasure for us to serve you. We are always at... More

Nashville
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 May 2013 via mobile

I really don't get these other reviews ab the staff. We thought the staff happened to be the best part of the hotel. We stayed fri (10th)-Monday (13th), right before we headed north to an all inclusive. We wanted to stay downtown and experience playa for a few days, so we picked this hotel primarily for location (which is perfect).... More

Was this review helpful? Yes 1
Blanca B, General Manager at Hotel El Punto, responded to this review
22 May 2013

dear EFAB2006, thank you so much for your kind comments. All of our staff has a passion for service thanks to kind clients like you. :) We are extremely happy to hear that you had a fantastic experience with us. In behalf of the team I thank you for choosing our Boutique Hotel El Punto and we are truly looking... More

Los Angeles
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 via mobile

The hotel is a small boutique hotel close to everything. Staff was pleasant the beach was lovely and the room was comfortable. I would recommend getting a room not facing 5th ave. The breakfast restaurant recommendation was great! Would gladly stay here again!!!

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Blanca B, General Manager at Hotel El Punto, responded to this review
22 May 2013

Dear Carina; in behalf of all our team we would like to thank you for taking a minute to write about your experience at our Hotel El Punto. For us was a pleasure hosting you and we are looking forward to have you again in the near future. We remain always at your service. More

Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 May 2013

Upon arrival into Playa del Carmen, I was a little nervous of the surroundings. Our cabs didn't know exactly where the hotel was so we took the long route. It was such a pleasant surprise to pull up to the hotel's exterior and see it surrounded by Mariachis playing at the restaurant across the street, people strolling, and so much... More

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Blanca B, General Manager at Hotel El Punto, responded to this review
22 May 2013

Dear Ohiggeau; we are thrilled to hear that you had a fantastic experience at our boutique Hotel El Punto. For us was a pleasure hosting you and we are truly happy for your kind comments. I will pass them along to the staff, thanks to clients like you we have a passion for service. We are looking forward to host... More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2013

My partner and I enjoyed our stay at El Punto, Playa Del Carmen. The room was very clean and modern, all the amenities mentioned when booking were there. The wifi was very good ( I had full bars constantly. Music was audible at night but I had no trouble sleeping, and if people were partying perhaps I was going to... More

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Blanca B, Director General at Hotel El Punto, responded to this review
9 May 2013

Dear Annaleise, Hola ! Thank you so very much for your kind comments. Was a real pleasure having you both staying at our hotel ! I truly hope we can welcome you again soon in the near future. I remain at your service. :) More

Presidente Prudente, SP
1 review
5 of 5 stars Reviewed 7 May 2013

The place looks exactly like the pictures! The rooms are very clean, the bed is big and very confortable. Travel to playa with girlfriend and another couple, and the location was excellent, close to a lot of restaurants, and all the action at 5 av. Our rate did not have the breakfast included but the hotel staff was helpfull giving... More

Was this review helpful? Yes
Blanca B, Director General at Hotel El Punto, responded to this review
9 May 2013

Hola Dear Mr. Fizzolla and thank you so much for taking time to write your experience in our Boutique Hotel El Punto. It was a pleasure and we are pleased to hear that you had a fantastic stay with us. We are truly looking forward to host you and your friends again in the near future. We remain at your... More

 
 
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Additional Information about Hotel El Punto

Also Known As:
Hotel El Punto Riviera Maya/Playa Del Carmen
Address: 5th Avenue & 8th Street | Colonia Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Room Service
Hotel Style:
#42 Romantic Hotels in Playa del Carmen
#85 Family Hotels in Playa del Carmen
Price range (per night): ₹5,378 - ₹8,616
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Travelers´Choice® 2012 Trip Advisor Winner: Top 25 Trendiest Hotels in Mexico, Second Place.This intimate hotel offers a great option for those looking for a charming visit where you will be able to explore the cultural and natural gems in the area or simply relax on the pristine beaches of the Riviera Maya.Our contemporary hip, boutique Hotel offers modern décor with a touch of coziness that translates to a unique place to stay. The hotel speaks for itself as it offers modern architecture and décor, comfortable suites, exclusive personalized services and of course, its ideal Location in the heart of Playa del Carmen, on 5th Avenue and a block from the sea makes your vacation a dream come true!This soothing hotel is ideal for those traveling on business or pleasure. Hotel EL PUNTO offers luxurious suites enhancing our guest experience with exclusive complimentary amenities as free WIFI, a la Carte Breakfast at Mi Pueblo Restaurant, Daily Housekeeping with Turndown Service and much more! ... more   less 
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