We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Banyan Tree Mayakoba and Playa del Carmen?

We'll send you updates with the latest deals, reviews and articles for Banyan Tree Mayakoba and Playa del Carmen each week.

  • Save Banyan Tree Mayakoba
  • E-mail this page
Explore the world! TripAdvisor has reviews and information on over 400,000 locations, including:
Hotels
Travel Destinations

Explore other Playa del Carmen resources:

BOOK NOW! ABS:HotelCheckRates-d1218761?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Banyan Tree Mayakoba


TripAdvisor Popularity Index
#1 of 179 hotels in Playa del Carmen
Get a great room at a smart price
Avg price for top Playa del Carmen hotels = INR23,135
INR6,191* Hacienda Paradise Boutique Hotel 4.5 of 5 stars 95% recommend
INR4,888* Hotel Playa del Karma 4.5 of 5 stars 93% recommend
INR1,862* Hotel Alux 4.5 of 5 stars 100% recommend
Show more Top Values » *Average prices

Traveller Photos & Videos

View all photos | View all videos
Add Photos
Add Videos

Free Playa del Carmen Guide

Download your guide now!

Get the best picks for where to eat, sleep, and play.

  • Download pdf

What's Near Banyan Tree Mayakoba

Top-Rated Nearby Accommodations
Hotel INR* Distance Rating
BlueBay Grand Esmeralda ₨13500 0.5 mi 0.9 km 4 of 5 stars
Ocean Maya ₨15874 1.1 mi 1.8 km 3.5 of 5 stars
Hacienda Tres Rios ₨32119 1.1 mi 1.8 km 4.5 of 5 stars
Kai-Kaana Hotel N/A 2.0 mi 3.2 km 3.5 of 5 stars
Magic Express ₨4981 3.3 mi 5.2 km 4 of 5 stars
All Accommodations in Playa del Carmen
*Average price
Top-Rated Nearby Restaurants
restaurant Distance Rating
Sur Steakhouse 5.7 mi 9.2 km 3.5 of 5 stars
La Pesca 5.8 mi 9.4 km 4.5 of 5 stars
Il Baretto Italian Restaurant 5.9 mi 9.5 km 4 of 5 stars
All Restaurants in Playa del Carmen
Top-Rated Nearby Things to Do
Thing to Do Distance Rating
Diving with Blue Magic Scuba 13.8 mi 22.1 km 4.5 of 5 stars
Spa del Sol 15.0 mi 24.1 km 4 of 5 stars
Aquanauts Dive Rite Tek Center 19.8 mi 31.8 km 4.5 of 5 stars
All Things to Do in Playa del Carmen

Traveller Advice on Banyan Tree Mayakoba

Traveller Forum
  • Ask a question or view 1,949 posts on Playa del Carmen from this week.
Banyan Tree Mayakoba
Carretera Federak, Playa del Carmen 77710, Mexico
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Banyan Tree Mayakoba? Share your experiences!

Write a Review
Add Photos
Add Videos

Reviews you can trust

98% Recommend
5.0 of 5 stars 82 reviews
Excellent
74
Very good
7
Average
0
Poor
1
Terrible
0
By trip type
All (82)
Business (1)
Couples (59)
Family (12)
Friends getaway (4)
Solo travel (1)
[ Date ] [ Rating ]
“Confused by the reviews...a real mixed bag...”
Save Review
4 of 5 stars
travelingman826
NewHampshire
18 Nov 2009 | Trip type: Couples New
2/3 found this review helpful

I am a seasoned traveller who leans on TA in making decisions on where to stay. We have been to the Cancun/Riviera Maya several times and enjoy the people, the scenery and the culture. After reading the glowing reviews praising the Mayakoba , I was so looking forward to tsurprising my wife for our get away for five nights. However,... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Value Guest, I wish to thank you very much your feedback in regards to your experience with us. Please accept my apologies for not providing you with a perfect stay at Banyan Tree Mayakoba, we will work hard to find out where we should improve. Is my understanding, that your arrival to Banyan Tree Mayakoba was a few days...

“This is paradise. I don't think we could stay anywhere else!”
Save Review
5 of 5 stars
fgizmo
Denver, CO
17 Nov 2009 | Trip type: Couples New
0/1 found this review helpful

My husband and I stayed for 6 nights at the end of October. This was our first real vacation in 10 years and this place lived up to our expectations of a high-end, private, relaxing, pampering vacation. If you are looking for a party, lots of people, nightly entertainment I'd go somewhere else. I love and appreciate architecture and design... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Managar

Dear Value Guest, I wish to thank you very much for taking the time to share with us your perfect and relaxed experience in Banyan Tree Mayakoba. It is a great satisfaction for us to know that we could meet your expectations, and you and your husband have enjoyed your stay with us in perfect blend of Asian and Mayan...

“The best customer service ever experienced”
Save Review
5 of 5 stars
MDgolfer54
Baltimore, MD
15 Nov 2009 | Trip type: Couples
0/1 found this review helpful

We have just returned from a 6 day stay. I just cannot say enough about the attention to customer service. From the time we arrived and were welcomed by Juan and then Sarah who every hotel in the world would be able to learn from her wonderful personality, to Eli, Dffren, Otto, Maria and everyone else who made our stay... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Guest, On behalf of Banyan Tree Mayakoba family, we wish to thank you for taking the time to convey us your kind comments. Sarah, Eli, Efren, Otto and María are more than pleased to know they were able to assist you every moment. We really believe in our team and Banyan Tree has a detailed training program up to...

“Not to be missed!”
Save Review
5 of 5 stars
qclaw
San Francisco, CA
14 Nov 2009 | Trip type: Couples
0/1 found this review helpful

My boyfriend took me to the Banyan Tree Mayakoba for my birthday, and I think it might be the single best hotel we've visited in terms of the overall experience. The resort itself is beautiful, the grounds are amazing, the rooms are incredible, and the staff is just the best. They go above and beyond to accommodate your requests. I'm... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Guest, The Banyan Tree Mayakoba family rejoices knowing that your birthday celebration, at the time you stayed with us, became an unforgettable experience in a perfect blend of Asian gentility and Mexican friendly service. We wish to thank you very much for your preference and your kind comments in regards to our facilities, services and staff. I look forward...

“a fabulous experience”
Save Review
5 of 5 stars
MayTenerife
Tenerife
12 Nov 2009 | Trip type: Family
0/1 found this review helpful

what fabulos huge villas with private swimming pools and beautiful exotic gardens. The staff are wonderful and made all of us so welcome.Nothing was too much trouble for them.Thank you Yvonne for your help during our stay.The Thia restaurant was superb (authentic Thia food!)and the breakfast selection excellent.Another air conditioned restaurant would be appreciated by all guests.The spa is a... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Guest, On behalf of the team at Banyan Tree Mayakoba, we wish to thank you for your gracious comments about our facilities, spa, food and staff, especially Yvonne. We are very pleased to know you enjoyed a very relaxed and comfortable stay with us. I look forward to welcoming you back to Banyan Tree soon. Sincerely, Pancho Llamas Vice...

“Out of this World! Paradise Exists!”
Save Review
5 of 5 stars
bumd168
West Hollywood, CA
11 Nov 2009 | Trip type: Friends getaway

Hands down.....the NICEST resort I have every stayed at. Every aspect was perfection! The grounds are so beautiful, and it looks like they have really taken in the fact that Mayakoba is an ecological preserve, and have gone out of their way to not damage it. Even the transportation throughout the resort is with electrical cars. Yes, the place is... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Guest, On behalf of the Banyan Tree Mayakoba family, it gives us great satisfaction to know he have met your expectations. I am happy to read that your stay was as close as perfect, and we wish to thank you for your gracious comments about our services, facilities, amenities, the spa, food service and staff, particularly about the genuine...

“Not Perfect...”
Save Review
4 of 5 stars
pickyvirginialady
Virginia
10 Nov 2009 | Trip type: Couples
1/3 found this review helpful

With so many detailed reviews, I will simply highlight the best and worst components of our stay... The Good: -Breakfast is awesome -Staff is very friendly and eager to please -Villas are very private and well appointed The Bad: -MOSQUITOS--this hotel has so many awesome outdoor spaces, but, unfortunately, we were hardly able to use any of them because we... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Value Guest, I wish to thank you very much your feedback in regards to your experience with us over the recent days. Please accept my apologies for not providing you with a perfect stay at Banyan Tree Mayakoba. I have taken note of all your comments, and please allow me to explain to you about the facts you have...

“Haven't arrived but am already Impressed!!!”
Save Review
5 of 5 stars
pixiecaribe
Encinitas
8 Nov 2009 | Trip type: Couples

Five months ago I booked a surprise trip for my boyfriend's birthday this week to Banyan Tree Mayakoba. Based on all the Trip Advisor reviews I was more than excited to experience this truly outstanding resort. Unfortunately Hurricane Ida also decided she wanted to vacation in Playa del Carmen this week. I spent over four hours on the phone with... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Ms. Kathy and Mr. Dennis, Every single member of the Banyan Tree Mayakoba family is really committed to your comfort, relaxation and tranquility. Unfortunately, last weekend we had an unwanted visitor, IDA, passing by, and our main concern was to do our best to assist all our in house and new coming guests with anything may needed. I am...

“loved it but not everything.”
Save Review
4 of 5 stars
fastpace
long island
8 Nov 2009 | Trip type: Couples
2/2 found this review helpful

i will not go into great detail about our recent trip because so many already have written detail reviews,but instead touch on what i feel are both high and lows of banyan tree.the hotel and villa are amazing.breakfast was out of this world,i only wish the the rest of the food was that good.on our first day after a long... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Value Guest, On behalf of Banyan Tree Mayakoba family, please accept our most sincere apologies for not meeting fully your expectations. I have briefed all Head Departments in regards on your kind comments and, we will take actions to avoid something similar may happen in the future. In fact there was a comment in our In Villa Dining logbook...

“WOW - where to start?”
Save Review
5 of 5 stars
Zion76
Indianapolis, Indiana
7 Nov 2009 | Trip type: Couples
3/3 found this review helpful

The Banyan Tree Mayakoba is absolutely the place to go to be pampered and feel relaxed! We travel quite a bit (about two trips a year, out of the country) and although we have never stayed at a place of this caliber; we have stayed at some really nice resorts. The staff at the Banyan Tree Mayakoba get everything right.... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Guest, On behalf of the team at Banyan Tree Mayakoba, we wish to thank you for your gracious comments about our resort, food, spa and associates. It is always a great pleasure to read through notes such as yours, for they serve as an inspiration to help us in our continued commitment to maintain the high standards you have...

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Banyan Tree Mayakoba? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
The Royal Playa del Carmen
4.5 of 5 stars 1,755 Reviews
Location: Playa del Carmen, Riviera Maya
INR25,696*
Check Rates ABS:HotelCheckRates-d530483?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grand Velas All Suites & Spa Resort, Riviera Maya
4.5 of 5 stars 78 Reviews
Location: Playa del Carmen, Riviera Maya
INR41,755*
Check Rates ABS:HotelCheckRates-d1204526?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Secrets Maroma Beach Riviera Cancun
4.5 of 5 stars 664 Reviews
Location: Playa del Carmen, Riviera Maya
INR37,799*
Check Rates ABS:HotelCheckRates-d1007582?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
All Hotels in Playa del Carmen
*Average price

Do You Own Banyan Tree Mayakoba?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Banyan Tree Mayakoba Also Known As

  • Banyan Tree Mayakoba Hotel
Address: Carretera Federak, Playa del Carmen 77710, Mexico