Every now and than you book a hotel where everything is just perfect. This one undoubtedly is one of these rare ones!! Words can hardly describe the uniqueness of this amazing resort. The rooms, staff, food, the restaurants, the spa, drinks, thoughtfullness, attention. Perfection is what this resort thrives for and they deliver. There is really not a lot more... More

I had the pleasure of doing a site visit at Grand Velas recently in preparation for a large global sales meeting being held at the resort in 2013. Since the site visit is a precursor to the meeting itself, i already know that my event will be a 5-Star Success! The resort is truly an all-inclusive resort but at a... More

I stayed at this resort for a business meeting...I just wish I had been on vacations!! The resort has three different hotel areas, two of them in front of the beach and the other one in the middle of the jungle. The meeting venues are really good, as also is the food. The rooms are huge, with a well-stocked minibar... More

My family and I (kids: 10 & 7) had the pleasure of staying at Grand Velas and we could not be any happier! Just as the other reviewers have pointed out, this is a place that must be on your to visit list. If you're thinking "there's no way a resort can get that many top reviews", you are sadly... More

I stayed here as part of a travel agent conference on December. The resort is absolutely beautiful and it was very easy to get used to having room service every morning on our balcony for breakfast. Service was excellent, rooms are HUGE, so are the balconies. A lot of nice amenities - robes & slippers, turn down service, umbrellas, concierge... More

I just got back from Grand Velas after going there with my Mom for 7 days! THE SERVICE IS AMAZING!!!! The food is divine! We stayed in the Grand Class section...room 2071! Beautiful view of the beach/water! In our room we had everything provided from Coronas to snacks to a small Keurig machine! Housekeeping cleaned our rooms in the morning... More

I stayed at the Grand Velas for 6 nights and this resort has the best service I've ever experienced at a resort. From the front desk, the room service, to the pool side service. The staff were friendly and always make sure you're satisfied. They also provide bar and snack service right on the beach. The suites are spacious and... More

I was at Grand Velas for Jan 22-28 in the Grand Class area. The service, room, pools, and beach were fantastic. The food was wonderfull especially the room service for breakfast. The only issue I had was for the buffet restaurants the hot food was lukewarm at best (only the pizza was hot). Everything was beyond expectations.All the staff were... More

We just returned from a three night stay at the Grand Velas. Wayyyyyyyy too short of a stay. We have been going to the Riviera Maya for eight years.. staying at AI resorts..The GV has surpassed any resort/hotel we have ever stayed at. We upgranded from a Zen room to the Grand Class. We are so happy we did. The... More