Many guests had nice rooms, and some of us had bad rooms. We had key and AC problems, I went to the front desk 3 times on the first day until I got two room keys that worked. I went to the front desk 4 times in two days to report our air conditioner not working. I asked to speak... More
- Also Known As:
- Hotel Hacienda Real Del Caribe Riviera Maya/Playa Del Carmen
- Reservation Options:
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