We attended a family wedding at this resort. The food sounded good on the menu, but the execution was terrible. Frozen seafood in our seafood cocktail. Burgers were gross. Drinks did not have fresh fruit but syrup for flavor. The rooms are not beach view or beach front. It has a city feel with balconys looking at the neighbors not... More

We had heard about the Karizma hotels quality but to experience it first hand was .... fabulous!!! From the moment we stepped into the air conditioned reception we were, for two weeks transported to a world of excellence. From the front of house staff to hard the working gardeners, they are truly the friendliest, most polite and helpful staff we... More

We just returned from a 7 day stay at the Fives and had a wonderful time! We are pretty particular with both food and accommodations and were VERY pleasantly surprised with the quality. After talking to some of the staff we found out they have a pretty new site manager from Canada who is doing a beautiful job with this... More

Spent a week mid May for a lovely wedding at the Azul Fives. The rooms were large, lovely and well appointed especially poolside. The staff was very accommodating and friendly which certainly makes an enjoyable vacation. The pools are so nice, especially the infinity pool, and the grounds are clearly well taken care of (loved the wildlife). The ocean was... More

We booked this vacation through Carey at Beach Bum Vacations and she helped to make it an outstanding memorable vacation. The entire vacation was hassle free. The hotel was beautiful, the service was outstanding, and our room was spacious. We upgraded to the penthouse suite which gave us outstanding views of the area. The pools were clean and the waiters... More

Service outstanding from front desk to servers. Thank you alex!Kids club provides fun activities from make your own piñata to swinging on the gymnastic bars.We booked a deluxe room and found the bed sub standard so we upgraded to the penthouse sweet and boy was it sweet! We had our own 2 jacuzzi's, one in our washroom and the other... More

This hotel was fantastic! Staff could not do enough for us. Rooms were beautiful and clean. Food was lovely. Only problem for me was because the hotel was only 40% full not all the restaurants were open so choices for dinner were slim. Food became hard to choose. I'm sure with more restaurants open things would have been better. I... More

We booked this hotel attracted by the Karisma GI having stayed at El Dorado Royale a few years ago but unfortunately it did not meet our expectations. The rooms are lovely (not so keen on the bathroom layout), staff brilliant but the claimed gourmet was lacking. As mentioned in other reviews, the weddings did seem to take priority at weekends.... More

My family and I (6 in total all over 18 years) visited the resort last August for a 10 night duration. Wanting a taste of Mexico without the hustle and bustle of Cancun, we chose Playa Del Carmen for a relaxing holiday with the option of taking in some culture and also some nightlife. With such a large family, it... More