Overall had a wonderful experience in Mexico. Wasn't sure if I would enjoy it. The Hacienda Tres Rios staff was very friendly and helpful. They bring you drinks to the pool area and the beach. Luved the beds by the beach. Jose was always asking if we wanted another drink or pizza. The breakfast was awesome. It included almost everything... More

If you like being in luxury and also like nature, this is your place. It was my place for 4 nights and i will definitely go back! The nature park is where one can snorkel, bike ride, kayak, etc. Then you come back to a first class property, in my opinion. I appreciated the adults only pool area very much.... More

Just spent two weeks at Tres Rios. Had breakfast everyday and some dinners at their Casa Islas restaurant. Food and service were excellent. The staff led by Captain Claudia Aiellano could not do enough to satisfy us. Our coffee cups and juice glasses were never empty. The food was fresh and presented beautifully. The word no did not exist at... More

The resort itself is beautiful inside and out. The hotel and all of its rooms are marbled floored with nice artwork. All rooms have good views of the river, pools and ocean. Rooms are larger than most other hotels rooms and since they opened in 2010 are all newly appointed. The pools separate the hotel from the ocean. The kid's... More

Hacienda Tres Rios is an all inclusive resort approximately 15 minutes north of Playa Del Carmen. A large beautiful resort inside and out which was originally an eco park. The eco park was nearly destroyed by hurricane Wilma. Unable to get a loan to rebuild Tres Rios stepped up financially to build on the 300 plus acres and provide the... More

We stayed at the Hacienda Tres Rios for the first time last November. I must say, the hotel room was amazing -- we had the family suite through my parents-in-law timeshare which consisted of a huge living/dinning room off which are a master bedroom suite (king bed, sitting room area, Jacuzzi bath) and a second bedroom (two queen beds, sitting... More

I wanted to share with you, our experience with the Hacienda Tres Rio... which was awesome. I guess if you look for things to critiize, you'll find what your looking for, however both my husband and I agree that our experience there was great. The resort, the service, all the anemities, the beaches and the weather were awesome. As a... More

Our family 2 adults and 2 kids stayed here mid January 2012 and had a wonderful time. Contrary to reviews we read before we left the beach was actually ok. We loved the natural activities at the resort, snorkeling down the cenotes, kayaking, catamaran, biking tours and just walking to the cenotes on the properties kept us busy though it... More

We stayed at the Iberostar Grand 6 months ago, and the service at the Tres Rios was far superior. We are still here and are sad to leace on Wednesday. The staff here goes above and beyond to make sure your experience is perfect. I love that there are kayaks, cenotes right on property. Typically, you would have to spend... More