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All 80 Merida hotels »

Hacienda Xcanatun

Calle 20 S/N por 19 y 19A, Merida 97302, Mexico
Hotel amenities
Hacienda Xcanatun
Ranked #9 of 80 hotels in Merida
4.5 of 5 stars 70 Reviews
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70 reviews from our community

    Trip type
Traveller rating
    56
    4
    6
    1
    3
Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 September 2010
1
person found this review helpful

From the entrance to the lobby to the hallway to our superb suite, every moment was more...Rooms...exquisite...the food...each meal our conversation was at least 30% about the next meal...service...unparalled...we are planning to return next year and spend a month at this satisfying boutique hotel. THe owners, Jorge and Tina, as well as their daughter Maya make you feel as though... More

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new york, new york
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 March 2010

This is a VERY special place overseen by the owners who bought an old Hacienda some years ago and restored it to perfection. The bar and the dining room are located in the former hacienda factory with a 4 story high or so ceiling and a lovely adjoining covered terrace, also for meals, and are designed with great taste and... More

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USA
Senior Contributor
35 reviews 35 reviews
Reviews in 23 cities Reviews in 23 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 5 February 2010
2
people found this review helpful

Stayed for one night while touring Yucatan Pennisula by car, after seeing the ruins north of Merida and Progresso area. It is a bit more "perfectly" restored than the other haciendas we stayed in, which might appeal to some, but I actually prefer a tad more rustic authenticity. That said, everything is up to higher-end US standards, which is amazingly... More

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Merida, Mexico
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 June 2009
1
person found this review helpful

I live in Merida, and I have been many times to Xcanatun just for dinner at the restaurant, which has NEVER disappointed.....best filet mignon you can get in Yucatan. This time we stayed overnight in one of the mastersuites. What to say, its a wonderful place, perfect service and the food is great. We love it and we will stay... More

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chelem
1 review
3 of 5 stars Reviewed 24 May 2009

Wonderful property, authentic in most every sense. Six of us who live here in the area were there to celebrate a birthday and loved the location, decorations, and the overall ambience of the property. The food was much less than expected. One of us had a caesar salad which contained wilted and blackened lettuce. Four of us ordered the prime... More

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boston
1 review
5 of 5 stars Reviewed 26 April 2009

Perfect base of oprezations to see the Mayan ruins and beautiful Merida. Service wiht reqamrkable good cheer. We haad a bad small bottel of wine--whiich was cheerfully repalced by a delicios full bottle at nowcharge More

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Lancaster, PA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 April 2009

We came back from a week stay at the hacienda Xcanatun near Merida and we are still day dreaming about it! It is a gorgeous place with beautiful, well-maintained dependencies and spacious, luxurious rooms. We were very impressed with their attention to details will it be the tropical garden or the funiture in the rooms, including the beautiful tiled bathrooms.... More

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Demver
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 March 2009
1
person found this review helpful

We spent 7 wonderful days at the Hacienda and found everything - the staff, rooms, grounds, restaurant, service and amenities to be perfect. We have traveled extensively in Mexico & Europe and found the Xcanatun to be as fine as any top rated hotel/resort we've visited. More

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Mexico
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 March 2009
1
person found this review helpful

I stayed at Xcanatun for a romantic weekend. It was fine during my stay. Although for the pricy rooms they should improve the quality of sheets and pillows. After check out I discovered that they double charged me for the room. I settled the bill and they also charged the credit card I left as a guarantee. They did charge... More

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louisa baker, owner at Hacienda Xcanatun, responded to this review
1 April 2009

We would like to make clear that the person who wrote the review was a friend of the PR Manager, and as with all our guests, the hotel went out of its way to honor all of the client's requests (a romantic private dinner on her terrace, e-mailing her the projected weather forecast for that weekend, etc.). Our establishment did... More

Ohio
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 8 March 2009
4
people found this review helpful

In reading some of the less than positive reviews of this property, I get the feeling that to some travellers, the quality of experience is only the sum of the individual parts. And if a property fails to live up to their expectations of what a hotel should be, it has failed. If you want a visit to an elegant,... More

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Additional Information about Hacienda Xcanatun

  • Hacienda Hotel Xcanatun
  • Xcanatun Hacienda Hotel
Address: Calle 20 S/N por 19 y 19A, Merida 97302, Mexico
Price range (per night):* INR16,830 - 18,112

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Hacienda Xcanatun
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