We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 78 Merida hotels »

Hacienda Xcanatun

Calle 20 S/N por 19 y 19A, Merida 97302, Mexico
Hotel amenities
Ranked #10 of 78 hotels in Merida
4.5 of 5 stars 69 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

69 reviews from our community

    Trip type
Traveller rating
    54
    4
    6
    2
    3
Date Rating
Ahwahnee
Menlo Park
1 review
1 helpful vote
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Staying at the hotel Xcanatun is like enveloping oneself in another world. Everywhere you look, there is beauty, style, and a sense of romance. The gardens, restaurant, public spaces, and beautiful suites create a world unto themselves -- and the world outside disappears. This is a place for people who want to fully relax away from the noise and distractions... More

Was this review helpful? Yes
tonintonin
Miami Beach, Florida
Senior Reviewer
10 reviews
30 helpful votes
4 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

Visiting Hacienda Xcanatun should be a required stop for anyone entering Yucatan. A perfect blend of the colonial past with the modern comfort, extremely kind staff. The restaurant offers excellent appetizers and service, and even if some of the entrees were poorly conceived and no so good in taste, the whole experience is worth a repeated visit. The spa is... More

Was this review helpful? Yes
ChuffersHB
Welwyn Garden City, United Kingdom
Reviewer
5 reviews
7 helpful votes
5 of 5 stars Reviewed 29 April 2011
2
people found this review helpful

I'll start with the bad - the ONLY negative about this hotel is that it is away from anywhere else, so there's nowhere you'd want to wander to nearby. However, why would you need to wander? The grounds are extraordinarily beautiful, brimming with greenery and birdlife. The rooms are enormous, furnished to the highest standard, and there are cool verandas... More

Was this review helpful? Yes
WanderingMartha
Chicago
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 23 April 2011
1
person found this review helpful

i stayed at the Hacienda Xcanatun for a week with my husband, daughter (17), son and his fiance. It was a lovely vacation. The rooms are beautiful. Pools are excellent lounging areas. The grounds are gorgeous. It's quiet, except for the birds! The staff is incredibly good. Special requests were made for a rental car, which was accommodated quickly. When... More

Was this review helpful? Yes
Cristina Baker, General Manager at Hacienda Xcanatun, responded to this review
25 April 2011

Thank you very much for your thoughtful review. Word of mouth is our very best advertising! It was a pleasure having you and your family as guests. More

the_bear32792
Merida, Mexico
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 31 March 2011

Living in Merida I go to the Hacienda twice a year for a relaxing treat. Everything has ALWAYS been excellent. This time I ran into a problem which had me upset and I complained to the front desk. Within less than five minutes the owner Christina was at my suite with a solution which was more than expected. Christina solved... More

Was this review helpful? Yes
FoodWineFunSF
San Francisco
Senior Contributor
28 reviews
18 helpful votes
5 of 5 stars Reviewed 2 March 2011

This hacienda is perfection. The website or photos do not do this place justice. It is simply magical. One of the best places we've ever stayed. I spent months researching hotels in the Yucatan before I left.Often when I travel, I check out other hotels I was interested in for future visits. I found that many luxury/ high end hotels... More

Was this review helpful? Yes
Cristina Baker, Owner at Hacienda Xcanatun, responded to this review
2 April 2011

Thank you for your lovely review! Word of mouth is our best recommendation, and very important for our staff. Regarding your suggestions, we now have a laptop computer available at the Front Desk for our guests, so they can connect to WIFI wherever they choose! And the Chapel actually has many uses: we have held chamber music concerts (accoustics are... More

shane29073
Alameda, California
1 review
5 of 5 stars Reviewed 30 January 2011

From the moment of our arrival to our departure 9 days later the staff showed us warmth, dignity and respect. We felt completely at home and comfortable as the hacienda mirrored the sense of security of the town of Merida and the Yucatan. The complete thoroughness to every detail showed in the beautiful restoration of the hacienda as well as... More

Was this review helpful? Yes
G-seventeen
Monterrey, Mexico
2 reviews
1 helpful vote
4 of 5 stars Reviewed 21 January 2011

I stayed at this hotel the last day of my vacation in the area. I was looking for a nice place to rest and relax after several days of adventure activities. The place was very quiet and even there were other guests it felt like there was nobody else. I stayed in a two level room, very spacious. The food... More

Was this review helpful? Yes
Maddaston
Beaumont, California
2 reviews
1 helpful vote
5 of 5 stars Reviewed 19 January 2011
1
person found this review helpful

My wife and I decided to have a destination wedding in the Yucatan Peninsula area in late 2009. After searching the internet for location ideas, preferably at a local Hacienda, we found the Hacienda Xcanatun website. The pictures of the facility, along with the wedding package price, caught our attention and we contacted the Hacienda to see if the dates... More

Was this review helpful? Yes
tbahler
1 review
1 helpful vote
5 of 5 stars Reviewed 22 September 2010
1
person found this review helpful

From the entrance to the lobby to the hallway to our superb suite, every moment was more...Rooms...exquisite...the food...each meal our conversation was at least 30% about the next meal...service...unparalled...we are planning to return next year and spend a month at this satisfying boutique hotel. THe owners, Jorge and Tina, as well as their daughter Maya make you feel as though... More

Was this review helpful? Yes

Travellers who viewed Hacienda Xcanatun also viewed

Rosas and Xocolate
4.5 of 5 stars 38 Reviews
Merida, Municipality of Merida
CHECK RATES! ABS:HotelCheckRates-d1655972?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hacienda Misne
4.5 of 5 stars 21 Reviews
Merida, Municipality of Merida
CHECK RATES! ABS:HotelCheckRates-d877181?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Hacienda VIP
5 of 5 stars 17 Reviews
Merida, Municipality of Merida
CHECK RATES! ABS:HotelCheckRates-d1961107?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 78 hotels in Merida, ranked by popularity »

Been to Hacienda Xcanatun? Share your experiences!

Write a Review Add Photos Add Videos

Hacienda Xcanatun Also Known As

  • Hacienda Hotel Xcanatun
  • Xcanatun Hacienda Hotel
Address: Calle 20 S/N por 19 y 19A, Merida 97302, Mexico

Is Hacienda Xcanatun your business?

  • Manage your listing
Hacienda Xcanatun
Show the lowest price for this hotel* (from our partners)
CHECK RATES!