We stayed here for a couple of nights right before Christmas 2011. All in all it is a very pleasant hotel with nice clean spacious rooms, an atmospheric lobby, and some excellent facilities such as a small gym, pool, and bar. The rooms are classic, with comfortable beds, clean bathrooms etc. 'Nothing wrong with' but also not particular 'anything special'.... More

We booked this hotel based on very good previous experiences with this chain hotel in Mexico City and Ixtapa. The room we booked had access to the private lounge and included breakfast. We figured nothing could go wrong, but so many things went wrong it's hard to choose where to begin. The first room we got was located just above... More

The rooms are clean and big. The reception staff was very friendly and accommodating. We arrived without reservation and even gave us an upgrade. Good location. We only stayed for one night so cannot comment on food or the pool. More

Nashville, TN in Merida, Mexico... Everything about this hotel has been great! Location is ideal. Service is top notch. Restaurant on site. Great food. Parking on site. A no-brainier for a high-end hotel option in Merida, Mexico! More

I have stayed 1 night at this hotel in Nov 2011 with a group of people. Last time (5 years ago) I have stayed at the Hyatt Merida. And I also visited (but not stayed) at Fiesta Americana. These 3 hotels are the largest hotels in town and seem to be the most promising ones. Among these 3, I definitely... More

My husband and I went to Merida for the first time, and we were impressed with this beautiful city. I choose this hotel mainly for the reviews here on TA and the great rate that I got. From the moment we got there, I was impressed with the architectural style of the hotel, you can really feel the charm of... More

Stayed for 5 nights in the Executive section. Lovely room, very well-appointed. We had a room on the Calle 60 side of the building, on which there is a lot of traffic, but the sliding doors were very soundproof, making the noise quite muted. Pool is small but incredibly peaceful and serene if there are no other people using it... More

I had the opportunity to spend three nights at this hotel. It is located on a busy intersection and I asked to relocate from my room along the street after the first night. The staff was accomodating and I was able to move to a quieter location later in the day. Being a Priority Club member, I was given access... More

This property is beautiful!!! It is in a great location with shopping and restaraunts nearby. The property is also near to some beautiful churches that you need to be sure to see if time allows. Also, the room service is delicious!!! The beds and pillows in the rooms are the most comfortable I have ever had in a hotel!! I... More