We stayed here in April 2012 for 4 nights. The staff were excellent, nothing was a problem, and the receptionist in particular went out of his way to help us. The hotel is located within walking distance of all the main attractions. The breakfasts were consistently good with plentiful portions. The free wi-fi was an added bonus. The building itself... More

If you want to pay 1200 pesos for a room with a dirty bathroom, cheap soap and not even a fridge, go there. At 2am, we were woken up by a running noise which force me to go to the reception. I was told thet the noise was from the "tuberia"...no news for the staff. So we had to change... More

Been to Merida dozens of time and first time at this property and it was a treat. The location very close to everything right downtown. The hotel lovely iwth nice rooms, great towels and beautiful pool and deck area. The people warm and helpful. Delightful only negative, is why do they have tiny flat screen TV's you can't see very... More

I was very disappointed in my room, considering the grandeur of the court yard and cost for one night. The room just felt grungy and there was black mould in the bathroom. Thankfully, I'd only booked for one night. More

If you don't run into any problems, this hotel is fine, very modern with a nice courtyard. But should you run into trouble you cannot count on the competency of the staff. I needed to call my bank in the US to cancel my bank card. They did offer me the phone, but said I had to pay about $3/min... More

Great location for exploring galleries, restaurants, shops, and the plaza on foot. Also near banks and pharmacies. Property is beautiful and meticulously groomed. Air conditioning and plumbing are superb. Enjoy your meals around the lush tropical courtyard. Have cocktails or an afternoon icecream at lovely pool side. Staff is always gracious and friendly. Quiet courtyard room was perfect. So bright... More

lovely, nice, wooow! totally enjoyable! its and antique "casone" with new touch! great decor, elegant and modern, stay here, located in down town and great first impression which stayed for the whole stay! More

We enjoyed our stay in this converted and mostly maintained hotel. The courtyard is a great feature and the main area is pleasant. The staff are attentive and helpful, even if the speak only Spanish, they try and if you try you can make it work. What we couldn't understand was why there was banging in the halls and one... More

My wife and I reserved for 1 nigth at thit beautiful hotel because we read great reviews, but we really liked the hotel and enjoyed very much the pool, the location, downtown and the "serenato" from Santa Lucia, a litlee park close to the hotel with typical serenatos avery thursday. The rooms are very nice, bathrooms great, beautiful building, good... More