I stayed in one of their budget rooms and it was a big mistake. The view from the window is of some water heater and their were plenty of insects keeping me up at night. The bathroom had windows that were blacked out for some reason and it was not very nice. The worst thing was they said they didn't... More

I have been going to Villa Kiin for probably the past 7 or so years and it never disappoints! We have become attached to room 26, and as usual, it was perfect for us...we even had a friend join us and the staff could not have been more accommodating... mornings doing yoga on a spot at the end of the... More

Once again what an enjoyable trip we had. Perfect location on the north side. Feels like its your own secret beach. The staff is always very helpful. I am tired of all the bad reviews. People expect a 5 star hotel for under a $100.00. The hotel is perfect for what a beach destination is intended for, sleeping and taking... More

I took a group of clients to the island for some fishing and booked 4 rooms at Villa Kiin. I knew we had to pay in cash (pesos) and was prepared. The quote I had was $1204 American. Upon check in, they wanted 18,165 pesos (roughly $1650) and the receipt was going to be for 13,846 pesos ($1204). I felt... More

We stayed in the "honeymoon suite" #29 and it is not worth 140 US /night. The shower doesn't work properly and the front desk staff must hide somewhere cause we hardly ever saw them. The location is incredible and our room faced the beach so we were able to enjoy the view. I guess that is what we paid for.....location,location,location........... More

This by far could rate up at a 5, if they improved the customer service. The staff is less than friendly, no one is ever at the front desk. We also rented a golf cart from them for a 24 hr period. We had the cart out and it broke down, would only go in reverse. After trying to fix... More

We had a wonderful time staying here in the bungalows. Friendly, helpful, and smiling staff. We were in #9 and it was freshly cleaned everyday. Calm relaxing and perfect for our family of 3 with our five year old son. We woke up everyday got ready for the beach, my wife would head to yoga classes nearby and my son... More

The hotel was located in the north beach area but that was it only benefit. When we arrived to the hotel we had to sign on 2 beach towels (which are being replaced only every 3 days), a safe key and a TV remote control. Each of the items was evaluated by the hotel by 20-30 dollars. In addition we... More

The best thing about this hotel is its location - the best beach place in Isla Mujeres are at the north side - the water is amazing and the hotel is in a perfect place, you step out of the room and you at the beach, also great slings to relax and watch the beach. The room itslef was poor,... More