We had a perfectly relaxing time at Privilege Aluxes. From check-in to check-out everything went smoothly. There are too many staff members that exceeded our expectations to mention by name - so suffice it to say you'll be pleased. We went as a group of five and reserved the Presidential Suite - which was perfect. Made service was great. Location... More

I have been coming to Isla on and off for over a decade and have seen this little island grow yet maintain it's sleepy charm. I first stayed at Privilege Aluxes in 2010 and had such a wonderful time that I decided to return there for my last trip to the island - the location of the hotel and the... More

I would first like to thank everyone of the staff for making our 5th stay at PA great. My parents tagged along with us on our trip 5/3 -5/10/13 and my dad was somewhat bound to a wheel chair that the hotel secured it for us for our stay. The arrangements that we had made through the hotel for transportation... More

I cant say enough great things about the staff and set up at Privilege Aluxes. From the moment we were greeted with champagne til the day we checked out the staff were accomodating and there to make our stay memorable. Ross Gilermo Jesus Miguel Raul Ponche ~ everyone was great! Whatever we needed, they made it happen. We went with... More

We had a wonderful time with my wife and the kids. Isla Mujeres is such a unique place, you really feel being in holidays. Staying at the Privilege Aluxes is just the best choice. Location is perfect, just in front of the magic beach and also at 1 min walking distance to the town. The hotel is excellent, service us... More

I just returned from my second stay at Privilege Aluxes, and I can't say enough good things about this magnificent resort. Everything about this property is first class. We stayed in a Platinum Suite and had rose petals waiting for us on the floor of the bedroom along with a swan sculpture made out of towels on the bed. There... More

A group of us found this resort through online booking and have had some mixed emotions about our stay. The hotel is a little aged, but the rooms are decent. You can hear everything through the walls in your room, though. I even heard my friend discuss what he was planning to wear for dinner! There's no information in the... More

I have posted a review of this hotel in the past, but felt compelled to share the following story as a tribute to the excellence of the hotel and the AGI transfer service: My husband had a problem (because he left his computer among other things!) after check out and we did not realize this until we had already crossed... More

We were one if 3 couples traveling in our group and read all the negative reviews just to get a feel for what we were in for. A lot of them are fairly accurate, however the good far out weighs anything negative you an find in your stay. We had the all-inclusive stay for a week ad it was well... More