My wife and I spent 6 days at Aura. May 8-14th. We are in our mid fifties and are well traveled. We have been on over 25 cruises and many other all inclusive s. While this resort may not be 4 or 5 star it is in our opinion a beautiful place. We visited celebrating our 31st anniversary, which was... More

We visited this Secrets the week of April 20th and all I can say is what a great vacation! Some may say it isn’t up the Secrets name but We had a great time. The resort is fantastic in almost ever aspect, the people are great the food was fantastic and rooms very nice. We had a swim up room... More

my husband and i made our first trip to cozumel 4-23-13. we also were leary upon reading earlier reviews. They could not of been more wrong in our opinion. We NEVER had to wait for service of any kind. Meals were good and always a selection of meat or fish. Our waiters Joseph at Windows and multiple waiters at Oceania... More

This vacation has been in the making since 09 when my daddy was sick and we didnt make it dad passed 10/29/2009. we started planning this trip in sept 2012 my hopes and dreams of this vacation was in the making and Daddy was overseeing it,thats why my title heaven from heaven...the first thing I want to say is a... More

I've come to realize all-inclusive typically lends itself to food & drinks prepared for the masses and terribly slow service. Secrets Cozumel reaffirmed this expectation. In all fairness, I'm in my mid-40's and am well traveled with discriminating tastes so please keep that in mind as you read this. I went to Secrets because I host a group of about... More

We had room 1116 which was nice. (except for leaking sink faucet needed towel wrapped around it at all times) Pool entrance was pretty private. That was the best part of our vacation. Beach was unusable for swimming being there are too many rocks for my liking. Service isn't good. There is no organization at all. Leave you at a... More

Loved the pools! The lazy river pool was just what we needed to relax and the slides are fun. The two far slides by building 42 are so slow you have to scoot down them. But the slide in the next building is great. Read reviews of people flying off/hurting themselves, not sure how that can happen unless you are... More

The Hotel itself is ok. We chose Aura for our Honeymoon because the Palace had no ocean view available and Aura did. I can't say we didn't have ocean view cause you could see a little through Palm Trees. Room 1127 :( There was sewage odor in bathroom. We were told we could get another room the next day but... More

I would take more time to review this place, but I feel that it would just make me more aggravated. Since leaving the hotel I have been thinking about our stay and how such a beautiful hotel can offer such poor service. Two words: Bad management! There are no managers to be seen, anywhere. I would say the asylum is... More