My wife, myself and our 2 children just gort back from a week in Cozumel. I can't wait to get back. The peopla at the Melia were all very nice and friendly. Upgrading to Ocean View is definatly woth the price. Service at the Café Paraíso Restaurant was excellant Enriique and Estaban were great. The rooms were nice and clean... More

We just got back from staying a week at Melia, and it was amazing! All the staff were friendly, the rooms were clean. The food was good. I was very very pleased for the price. There night life has something to be desired but we were usually so tired from a day of sun and drinks on the beach we... More

Where shall I begin? Just got back Jan. 27-Feb. 3. When we decided to choose a hotel in Cozumel, 10 of us 40-60 age range. We loved the fact it was small and compact. The front desk folk, Juan, Genny, were fast, efficient and we all got the rooms we wanted. Thanks. They were beautiful ocean front rooms, clean as... More

My husband and I along with another couple spent last week at the Melia and had a great time! We were getting nervous a few weeks leading up to the trip because the resort was getting some really bad reviews. The resort and staff exceeded our expectations and I feel that a lot of the negative comments were coming from... More

The staff at the Melia was Exceptional. Mario at the beachside cafe remembered my name and greeted me by name everyday. Mario allowed me to special order items. It was like he wanted to help me, not that he had to help me to keep his job. Hats off to you Mario and the entire Melia staff. I would recomend... More

Listen to the waves! Watch the sunrise and set from your balcony! Walk the pristine beach any time of the day and enjoy the peaceful shore without being bothered! Melia has a nice secluded, quiet spot on the Caribbean shore north of town but easily accessible by friendly taxis. Most of all, the timeshare, front desk staff, doormen and housekeeping... More

I was hesitant to book the Melia after reading through all the reviews, but at some point you just have to pick a place and roll with it. During my 10 day visit to Cozumel over Xmas 2011 I stayed in 2 resorts ranked in the top 10 on TripAdvisor and then Melia for the last few days and Melia... More

This is our second stay at the Melia. As usual, we were treated with care and respect during our stay. Check in was a breeze. The front desk staff was very nice, and did a great job. Beach - Can't beat it. The North end of the Island has the best beaches. There are no-see-ums, and we had to deal... More

Come on folks! I read all those bad reviews and almost cancelled this hotel. My husband and I stayed here 1/21/12 through 1/28/12 and booked through Apple Vacations. As we stay in the Cancun/Riviera Maya area every year in Apple's "6 Golden Apple" rated hotels - we have something to compare this hotel to. The Melia is only rated a... More