staff was very friendly,rooms very smelly,food was not to my liking,weather was great! very nice property and loved the jungle view from the room. More

Duration: Jan 7 - 14 2012. Before selecting OGC we did some research and found the reviews mostly positive but were somewhat concerned over the poor reviews. We were not disappointed in the least. We found the buffets had a good selection and the quality was fine. Lunch at the Beach club was awesome, sitting right by the ocean. The... More

This was our first trip away with our children who are almost 9yrs old. My husband and I have snorkeled in the Dominican, Antigua and near Playa del Carmen and Cozumel was by far the very best. We really wanted to stay at a hotel where we could go snorkeling right from our resort and we were so pleasantly surprized... More

Stayed 3 nights Jan14~17, 2012. We booked two rooms and both smell very bad with A/C. Poor quality shampoo, minimum toiletlies (soap, shampoo, shower gel only), very stinky (sweat oddor) sheets and pillow cases even it's cleaned and pressed. Very well maintenanced property with beautiful mangrove and jungle-like garden. No ocean view rooms because of the hotel layout. Buffet menu... More

My husband and I initially checked into Occidental Grand Cozumel for a 7 day stay. Our room was in building 18 (good location), however, room was outdated and cheap (plastic patio chairs). It also smelled moldy and musty. There was mold on the ac vent (we have allergies). The door would also lock us out and they had to send... More

My boyfriend and I were at the Occidental Cozumel from Dec 18/11 to January 1/12 and we had a fabulous time. The food was great - the buffet can get a little repetitive when you are there for 2 weeks but that's expected in an all-inclusive resort. New Year's eve dinner was awesome - we had fresh lobster, crab, schrimp,... More

We are Occidental Vacation Club members and this is our home club. We have been at other club locations but this one is our favorite. We love coming here to relax on the beach. A great place to go snorckling right on the beach and see amazing fish. The place is impeccably maintained ad the rooms (First Club) really comfortable.... More

Plenty of room on the beach, tons of lounge chairs available, so much to do from 8:00am til past midnight. The staff are so willing to serve and the hospitality staff are always putting something on to entertain and educate you. Snorkeling, scuba, dance, Spanish lessons, volley ball, aquasize, quality nightly entertainment. Overall, totally loved the place. The dinner buffet?... More

The OGC is a wonderful place to stay while in Cozmel. I highly recommend it. I especially recommend the service that we had while there. Everyone from the concierge, the waiters, the bellmen, the bartenders, the pool staff and the tour guides were VERY courteous, honest, helpful and fun! The facilities speak for themselves as they are gorgeous, however the... More