My daughter and I spent 7 nights, and had a wonderful time! We have a lovely view of the serenity pool, and our room was clean and pleasant. Yes, the showers are simply the best!! The staff were all polite and responded to our requests quickly. The food is good for an all-inclusive, drinks were good. The "Dirty Monkey" was... more

This was our second visit to Occidental Grand; the first was 5 years ago. The hotel is on a beautiful stretch of beach at the south end of the island, away from the bustle of San Miguel. Check in was easy and they gave us the rooms we had requested: an upper floor, king beds, near to our sister and... more

If you dive, this is the resort to stay at. I could write for days about he beautiful grounds, beautiful rooms, and expert dive staff. But I dont have the time. What I will say is this: There are cheaper alternatives on the island, and a few bucks may sway your choice of lodging. YOU ALWAYS PAY FOR WHAT YOU... more

This place sucked. It is a waste of my time to go in to detail. Stay at another resort. We go to Mexico twice a year and this is so bad that it makes me laugh at any good reviews. It does have good looking grounds and that is it. I tried to warn you! more

We went to the Occidential Grand to sit in the sun and relax and that is what we did. Three of us ages 23 to 79 and we all had a wonderful time. The rooms were clean and the bathroom huge. There were always beach chairs to be found. Tried all of the restaurants and the food was okay, but... more

First of all, this hotel is miles from the main town of Cozumel and is located virtually in the jungle. The hotel is spread out over a large area and you have to walk quite a lot from your room to the restaurants/reception and beach. However, this did not bother us and we found it quite pleasant (specially observing the... more

I have been to this hotel 3 times and feel for the $$$$, it rocks. I brought some of my rowdy friends this time and we had a blast. Beach, bars, rooms, grounds all great. The buffet is o.k. but it has gotten better in the last year. Dive shop did well also. Something i did figure out on this... more

What a great Holiday! Our party comprised 2 adults and 2 daughters aged 13 and 10 and we all enjoyed our stay here and hope to return. CHECK-IN: Check-in at the impressive Reception was faultless and we were taken to our two rooms within 5 minutes. Unfortunately these were not connected as we had booked so we were moved to... more

We just returned from our stay at the Occidental Grand on Cozumel Island. For the most part, we enjoyed our stay. The room was fine - clean, well-stocked, pretty quiet, and well-appointed. Nothing too fancy, but nice. The "private balcony" that we were guaranteed turned out to be a very small patio too close to the vegetation (and tarantulas) to... more