We always have a wonderful trip to the Occidental. We especially love the dive operation at Dive Palancar. More

We stayed in Cozumel from jan 14 to 28 . we were very impressed with the service in that hotel , the staff is simply wonderful.Even though this hotel is almost 10 years old ,it is very well maintained , and super clean ! The bedrooms are large and comfortable and the pools and beach areas are sufficient for the... More

My wife, two adult sons and I just spent a week at this resort. While it had many pluses, the disadvantages would prompt us to look elsewhere if we return to Cozumel. Pros: To a person, the staff were terrific. They were always responsive, pleasant and in many instances, anticipated needs. It made no difference whether it was someone sweeping... More

I really LOVED my stay at this hotel. Everyone was very nice. I had a lot of fun with my family and the staff. I even made new friends. The food was excellent and everywhere was clean. The whole entertainment team at the pool did a very good job with their nice activities. Service was always nice and fast. Thank... More

This was our first trip to Cozumel, my husband and I with our 2 daughters (adultes). The site was exactly what we were looking for, it was amazing and with all it's vegetation we felt the Carribean ambiance right away. The beach was beautiful, clean, with superb fish for snorkeling. The food was very good and a lot of variety,... More

we went here for a wedding with 30 other people. i loved it because it was smaller than some of the mega resorts which meant we would see our friends all the time without formal organizing. The people were awesome, the island is great, I would go back here again in a heartbeat. More

My family stayed at the beautiful Grand Occidental Cozumel on Jan 14 - 21 through Air Canada Vacations. This resort is well maintained, the staff is very polite, the beach and water is breathtaking. It really was perfect until day two of our stay, My father had a heart attack at the resort while snorkeling and passed away. I want... More

My husband and I have stayed at this hotel twice, once in June of 2007 and once in January of 2012. If we return to Cozumel, I’m not sure we will return to this property. Here’s why. PROS • The grounds are very nice and well kept. Our 2007 trip was right after a hurricane. The surrounding vegetation looked completely... More

I really loved Occidental Grand Cozumel! I went there last week with my parents and my sister and we had so much fun. The hotel site was beautiful, the food was good, the service was excellent and we did a lot of activities like volleyball, soccer, snorkling, ping-pong, aquagym etc... The intertaning people were just amazing! I made a lot... More