Stayed from Jan.28 through Feb.11 had a great vacation staff were extreamly helpfull and easy to talk to great place for snorkling and diving concierge Luis did a great job was very helpfull with our daily planing will be back again next year.
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Dear Salvador Meza,
I would once again like to compliment you on your fine resort, El Cid La Ceiba.
I have had the honor of being your guest many times now. I always feel like I am coming home when I arrive. It is wonderful to find staff that I know by name. Your staff reception desk staff are kind...
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“thank you very much for choosing us as your home away from home, we will keep doing what we do to make you keep enjoying this beautiful paradise and of course our hotel, I will let know everybody your words, we all appreciate your comments, and I want to say that the honor is ours by having such nice guests...
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Stayed from Jan. 20th til 30th. One bedroom apt. on the 8th floor. For a family of three it's generous: two balconies, two full bathrooms. All inclusive.
SERVICE is great! I mean it. Front desk staff (Ester, Maria and others) is friendly, helpful and nice looking. Room maid - doing great job. In and around the hotel it looks like...
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“thank you very much for your words, i`m glad you enjoyed our facilities, we try to make our beautiful hotel as a good relaxation option, we hope next time you come back we make your staying even better, i will let know crisanto you are pleased with the service given by him and the staff, we`re looking forwards to have...
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If you are planning to do diving while in Cozumel this is the hotel for you.
A good diving operator is made up of three crucial parts: 1. A fast boat 2. small group 3. experienced and safety conscious dive masters who take the customer where he/she wants to go.
Babeica Diving in El Cid has all of these and...
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“we love our divers, they know we have the best service on the island, our staff is very professional, and this is because they know we have everything here in the hotel, and we`re glad you find our diving services really good, we will make sure you keep using our services by giving you the best diving experience in Cozumel,...
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I stayed here for 3 nights of my honeymoon trip to Mexico and loved this hotel more than any of the others! We did the all inclusive with a one bedroom suite, it is soo worth getting a room that includes all inclusive. We ate every meal there and drank there and did not spend barely any money, minus tipping,...
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We are very glad you choose our beautiful hotel for that special occasion, we appreciate all your comments, thank you very much for your words, we hope seeing you again for your anniversary, and we will make sure you enjoy even more your next trip, I’m happy you enjoy our buffet by the pool, I think that was our Mexican...
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Have made 3 trips to CZM over the last year and going back again in February '12! Can't say enough about the El Cid. Gracious, helpful and friendly staff throughout the hotel make it more than a comfortable stay. The Babieca Dive Center has been GREAT, and having them there on the premises is a big plus! We vary our...
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Thank you very much for your good comments, we are very glad you are pleased with our dive shop services, and about our staff, we`re very proud of all of them, we really believe we have the best staff on the island, and thank you very much for noticing, they really enjoy doing what they do, about the food, we...
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September in Cozumel is the off season and many do not take advantage of the charms that it offers. To be sure, one will encounter a good bit of maintenance and many of your favorite staff members will be on vacation, but there is a laid back charm that is a bit different than during the busier times ("busy" in...
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Reviewed 15 April 2011
Reviewed 4 May 2010
Hola from Cozumel!!! Yes, that year was very special because of the “bicentenario” of independence, many people find that traveling in September, October and even November has many advantages, it`s very relaxing, like we say “muy tranquilo and rico” (very quiet and delicious) and many people enjoy that, the Sunday fiesta is a very important tradition here in Cozumel, it`s...
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We spent a week here as the "resort week" of a cruise/land package. The people were very friendly and helpful. Rooms were spacious and clean. The lighting in the bathroom was very dim, and whenever anyone above flushed, you could hear the water rushing through the pipes, which are below the ceiling, camouflaged by a bamboo pole false ceiling. At...
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We appreciate your comments, we believe our rooms are very romantic atmosphere, many people find it very special and unique, we`re glad you enjoy it, we truly think we have delicious food and the best staff, this combination makes our guest have a great time and to enjoy their vacation even more, I’m glad you found useful what we provide...
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We had a great stay at this hotel. Be sure to get the platinum level when you arrive or book before you get there. It only has really one restaurant but many options for menu items. There is also a pizza place on the outside terrace of the main beach area. It serves amazing lobster pizza. The beach is a...
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“We`re very glad that you enjoyed your staying with us, we hope you come back soon to this beautiful island and to this hotel to visit us again, we are also very glad you enjoyed our food, I will let know our kitchen your comments, we will keep working hard now and on so you keep considering us a good...
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My wife and I just got back from staying at El Cid La Ceiba. We enjoyed it very much. The staff was helpful and courteous (with only one small exception). The room was clean, the beds comfortable, and they even have a "Pillow Menu" so you can select different pillows if you don't like the ones you have.
The previous...
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happy you enjoyed our pillow menu, after a good day at the beach, what is better than to have a good siesta, many people find the cruises a special touch, nice view, and yes, I agree with you that after couple of days, they are nice to see next to the crystal waters of the Mexican Caribbean, our concierge services...
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