If you don't want to spend 90 minutes doing a timeshare presentation you will be treated badly. A presentation on vacation with a 2 year old is the last thing you want to do. They even refuse to help book tours or even talk to you if you don't agree to a presentation. Our RCI membership allowed for an upgrade... More

We stayed here jan 14-21, 2012. Amazing experience! Timeshare hotel so just don't talk to them and u will be fine. Beach smaller but great snorkeling right out front and 2 pools with plenty of chairs line the ocean on either side of beach! Bring your own snorkel gear and you can walk right out and see a ton of... More

This was our second time to this resort in 2 years. The staff was excellent and some even remembered us from last year. We were never bothered about timeshares. The food and drinks at this resort were awesome(thanks to Noe and Luis). The resort is well kept. Great location. Plan to go back again! More

My wife and I stayed here from Jan. 7 to 14. We decided on Park Royal for 3 reasons: 1) It's fairly close to town if we wanted to do a bit shopping or try some restaurants, 2) It was a last minute decision to go on a vacation and the price was right, and 3) We've been to another... More

this is a little late, but better late than never! visited here in march of 2011. Had a great stay. The room was very clean and spacious. The grounds were very nice, thou not quite as beautiful as shown online. But all in all, it was very nice. The food was very good at the buffet, with good burgers at... More

My wife, teenage daughters and I stayed at the Park Royal Cozumel Jan 6 - 13th. Overall, I found it to be a nice all-inclusive resort. First, the bad news: 1.) This resort is a problem for people with mobility issues. The very large stairway leading from the lobby to the guest areas are flagstone paths and even for a... More

First the bad... - Beach is not very nice. I can only assume that Wilma took away the sand. There are also cruise ships in full view most of the time. - They would not allow an early check in. This was strange because my wife called them in advance to tell them we were going to arrive early. Anyway,... More

Stayed 4 nites. My wife and I thought it was the best. Just read other reviews and we just don't get it, unless you rated it a 4 or a 5 out of five. Service and grounds are the best. They open the door to exit the buffet for you. Not a biggie but thats the type of service you... More

We picked Park Royal because of the beach area which was lovely for the three grandkid's that went with us. They loved it. I read the other reviews and noted the hot water issue but silly me assumed that the problem was long fixed. We stayed 6 days and had only cold showers for two of those days. After a... More