My husband and i were there Jan 5-12 had a great time. No problem checking in just had to wait till 2 to get our room. On the 7 floor had a great view of the cruise ships coming in the mornings. The only problem this time was that the pools were to cold to go swimming in even the... More

This was our second time here, we liked it so much the first we decided to return. We checked in around 2:00 p.m. and were happy to learn that our room was ready for us. Our luggage was delivered promptly, so we were able to head down to the pool and beach area right away. We were glad to see... More

We stayed at the Park Royal Jan 22nd-Jan 28th. We bought our hotel stay on Living Social.com. We had beautiful weather and a gorgeous room. The room we got had 2 double beds which was kind of annoying. Luckily my boyfriend and i didnt mind. The hotel grounds are immaculate. People are cleaning all the time and you are always... More

Our first trip to Park Royal Cozumel was a wonderful experience. We went to Park Royal Cozumel for a long Girls weekend. We felt completely safe and the place was very well kept. The rooms and the entire hotel were all very clean. The food was good. We highly recommend the Mexican and Italian places for dinner. The buffet worked... More

My husband and I stayed at the Park Royal from Jan 20-27th. We had a great time and the hotel exceeded our expectations. HOWEVER, we had a very terrible experience with the front desk staff. Upon checking in,our room wasn't available yet--no big deal, we went and enjoyed the beach. We returned at 3pm to check in, as we were... More

We stayed January, 2012 and had a fabulous time. Rooms & grounds were VERY clean - staff was friendly & constantly picked up garbage & organized beach chairs and rooms cleaned very nicely EVERY day. The people telling you they want to help you arrange fun activities just want you to take part in a 90 minute "presentation" which is... More

Stayed 2-weeks (January 11-25th, 2012). We've travelled 6 of the last 7 winters and have enjoyed resorts in the Dominican Republic and Mexico. The Park Royal Cozumel exceeded all of our expectations and previous all-inclusive experiences. Firstly, I'd like to mention that this resort is very well managed and maintained. The staff is always cleaning and maintaining everything both front... More

Just returned Jan 25, 2012 from a great week at the Park Royal. We had and excellent vacation. The place is spotless. The person in charge of housekeeping must be a complete clean freak! Food was very good in all the restaurants. The staff were all professional and friendly. Beach and pools were all very nice. My only complaint is... More

We stayed at Park Royal Jan 8 - 15/12 and had a relaxing week on Cozumel. We exchanged through RCI and had no problems with timeshare people at all. Our room was on 4th floor, which is just at the tree line so we still had a nice view of the ocean. Yes there are cruise ships docked in front... More